Air New Zealand is the national airline of New Zealand, connecting the country to key destinations in Asia, North America, Europe, and the rest of Oceania. Air New Zealand has often won the title of Airline of the Year (both in 2010 and 2011) and is a member of Star Alliance.
Air New Zealand likes to keep it diverse when it comes to sponsorships. While other airlines are content to sponsor sports teams and stadiums, Air New Zealand also sponsors Fashion Week and the Wine Awards. They do sport sponsorships too, of course, and are a key sponsor of the All Blacks rugby team.
Air New Zealand was the last airline to circumnavigate the globe. In 2013 it ended these flagship flights due to a code share agreement with Cathay Pacific. During their time, the globe circling flights ran from Heathrow to Los Angeles to Auckland, and Auckland to Hong Kong to Heathrow.
How to Check In
You can check in at the airport or online. Both check in options close 90 minutes before departure on most flights, and two hours before travel on flight to and from the USA. Online check in opens 24 hours before the flight departs. Domestic travellers can make the most of self service kiosks in New Zealand’s airports, and check in up to 30 minutes before flying (or one hour before flying if connecting to an international flight later).
Baggage Allowance and Fees
Domestic: if you’re flying on a grabseat + bag or a Smart Saver fare you can bring one bag weighing up to 23kg. Membership of the frequent flyer programme helps here, as Koru Club and Star Alliance Elite, Gold, and Star Gold members can all bring an extra bag. Travellers who purchase Flexi Plus fares can bring up to two 23kg bags. International: the baggage policy is fairly easy to understand. One bag for economy travellers, two bags for premium economy, and three bags for business class travellers. Again, you can bring an extra bag if you’re a member of Koru Club or have an Elite, Gold, or Star Gold status on Star Alliance.
Seating – Leg Room, Choosing Seats
Economy travellers on long haul flights benefit from a seat pitch of 31” to 35”, offering quite a generous amount of legroom. Those travelling in Premium Economy can really stretch out with 38” to 42” seat pitches, while those in business class get between 50” and 80” depending on the aircraft. Short haul legroom is also pretty generous, with 30-34” in economy and 35” in premium economy. You can choose a standard seat for free on long-haul international flights, or if you’re flying on The Works, Works Deluxe, Smart Saver, and Flexi fares. Otherwise you can pay to choose a preferred seat. This can be done on booking or through the Air New Zealand contact centre (0800 028 4149).
There’s a surcharge for bookings made with a credit card. The fee varies based on route. For flights from the UK to New Zealand, Australia and the Pacific Islands a charge of £7.50 applies. From the UK to North America, the charge is £2.75. For flights between Australia and New Zealand, it costs £2.75 and for internal flights within New Zealand the charge is £2. Infants are exempt.
Meals, Snacks, Drinks
Meals are served in all classes during international flights. Passengers flying on a Seat or Seat + Bag fare can buy snacks and drinks from the Inflight Bites Menu. People flying on The Works and Works Deluxe tickets can enjoy a complimentary meal and drinks on flights to Australia. There’s no food service on domestic flights within New Zealand.
81% of Air New Zealand’s flights arrive and depart when scheduled.