Since launching in 1985, Emirates has built up a reputation as an industry leader and has won more than its fair share of awards. Emirates is a favourite airline for long haul and business travellers. As well as operating four of the world’s ten longest non-stop commercial flights, they also provide flights on the popular “Kangaroo Route” from London to Sydney. Known for its excellent customer service, Emirates is always looking at innovative new ways to improve the in flight experience. They were the first international airline to introduce an in-flight mobile phone service, back in 2009.
How to Check-in
You can check in online or at the airport. The airport check in desks open no less than three hours before departure, and the airline recommend arriving at least 90 minutes before your flight is due to depart. To save time at the airport you can check in online via the Emirates website, from 24 hours before the flight leaves up until 90 minutes before departure. You can print your boarding pass and bring it to the airport with you, or download a mobile boarding pass onto your smartphone. Only some airports support mobile boarding passes, so it’s worth checking with Emirates before choosing this option.
Baggage Allowances and Fees
First and Business Class passengers are allowed to bring two pieces of carry-on luggage: one briefcase (measuring 45cm x 35cm x 20cm) plus either one handbag (55cm x 38cm x 20cm) or one garment bag (no more than 20cm thick when folded). The combined weight of both pieces must be less than 12kg. Economy passengers are allowed one piece of carry-on luggage measuring 55cm x 38cm x 20cm and weighing less than 7kg. You can also bring a duty free bag on board in all classes, although this is at the airline’s discretion. Hold luggage allowance is very generous, and varies based on route. In most cases economy customers are allowed 30kg, Business Class customers 40kg, while First Class customers are allowed a whopping 50kg of checked luggage. No one piece of luggage can weigh more than 32kg. Emirates offer a ‘baggage allowance calculator’ on their site, if you’re worried that your route may have some restrictions. The rules are slightly different for flights going to or from North and South America, as the luggage is calculated on a ‘piece’ basis. Each passenger is allowed two bags weighing up to 32kg each, but for economy class passengers the combined dimensions of the luggage shouldn’t be more than 273cm. Business and first class travellers are allowed to bring two pieces, with dimensions of 158cm each. Passengers travelling with infants are allowed an additional bag weighing up to 10kg, with dimensions less than 55cm x 38cm x 20cm.
ou can choose your seats in advance via the Manage My Booking link on the Emirates website. It’s not possible to book seats with extra legroom in the emergency exit rows: these are automatically assigned on check in. Passengers travelled with infants are usually assigned the bulkhead row, as this is where the onsite bassinet is located. Thankfully Emirates economy seats rank quite high on the legroom scale, with an average of 31” to 34” of space to stretch out your legs. The seats are also fairly wide in comparison to other airlines, at an average of 17” to 18.5”.
Emirates prices are transparent, with the quoted price including all fees and taxes.