United Airlines is one of the biggest airlines in the USA. Once owned by The Boeing Company, United merged with Continental Airlines in 2010. United is a member of Star Alliance and United Express, and has independent code-share agreements with a number of airlines. These include Aer Lingus, Germanwings, Hawaiian Airlines, and Jet Airways (among others).
How to Check In
United Airlines offer a range of check-in options. Online check-in is the quickest and easiest. You can either print your boarding card or have a link to the boarding card sent to your mobile. You can also use the United app. Bear in mind mobile boarding passes are only accepted at certain airports. Speak to your airline before flying to check. Online and mobile check-in open 24 hours before scheduled departure. Check-in kiosks are available at selected airports, so it’s possible to print your boarding card at the airport. You can also check in at the United desk, if you prefer to do things the traditional way.
Baggage Allowance and Fees
United Airlines have a generous hold luggage allowance. Each passenger can bring a carry-on bag measuring no more than 22cm x 35cm x 56cm, as well as a personal item such as a backpack or laptop bag. The size allowance for the personal item is slightly smaller at 22cm x 25cm x 43cm. Passengers can also bring a jacket or umbrella, reading material, an FAA approved child seat, a diaper bag, merchandise purchased in the airport, and any mobility devices such as crutches or a wheelchair. Hold baggage allowance depends on flight route. As a guideline, passengers on intercontinental flights can usually bring their first bag free of charge, and check a second bag for $100 (about £58.50)*. On domestic routes, the first bag costs $25 (about £14.60)* and the second costs $35 (£20.50)*. Bags must measure no more than 157cm and weigh less than 23kg. *Prices subject to change: consult the airline before booking.
Seating – Leg Room, Choosing Seats
Seats are allocated at check-in. Economy passengers have a standard amount of leg room, with a seat pitch that ranges from 31-36” on economy and long haul. Business class passengers benefit from a seat pitch between 55-78”, although on domestic flights they only get 36-38.” First class passengers on most routes have a 78” seat pitch, but just 53” on the Boeing 777-200 Hawaii.
Not applicable: although there is a £10 fee if you pay through Western Union.
Meals, Snacks, Drinks
Meals, snacks and drinks are available to purchase on flights travelling to the Caribbean and Latin America, as well as within North America and on routes to Guam and Honolulu. Complimentary meals are served to economy passengers travelling to and from Brazil, Venezuela, Peru and Argentina, as well as most Intra-Pacific routes. Passengers travelling to Africa, Asia, Europe, the Middle East and the South Pacific also benefit from free food. The only exception is on flights that leave after midnight.
United flights are generally quite punctual, arriving on-time 72% of the time.