Skyscanner Privacy Policy

This website at www.skyscanner.net is operated by Skyscanner Limited ("us"/"we"). This page explains our policy (the "Privacy Policy") and bug tracking service (the "Service") regarding the collection and use of information that can identify you and whether you are a first-time or repeat visitor to our website ("IP Details").

Consent

By using the Skyscanner website, you consent to the collection and use of your IP Details in accordance with this policy. If we change our privacy policy at any time, these changes will be reflected in this Privacy Policy.

Information Collection and Use

Skyscanner collects information from its users at several different points on our website. We will not sell, share, or rent this information to others unless we expressly inform you of this or are required to do so by law. If you have subscribed to our newsletter or any other service which requires us to contact you directly, we will only use your email address to send the topics you have requested, and will not share it with any other parties unless you have specifically selected the option of receiving information from these parties.

IP Details

We may collect information about your computer, including where available your IP address, operating system, browser type, referring URLs, page views and access times ("IP Details"). We use such information for system administration, to analyse trends, track user's movements and to report aggregate information to our advertisers and partners. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Cookies

We use "cookies" to make your use of our website easier. A cookie is a piece of data stored on the user's hard drive containing information about the usage of our site via that computer. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by allowing a cookie from our site, you would not have to set your currency or language preferences each time you used the site, thereby saving time while on our site. If you do not wish to have cookies placed on your computer, you can disable cookies through your internet browser. If you want to know how to do this, please look at the "Help" menu on your browser. Please note that disabling cookies may prevent you from accessing some features of this and other websites. We therefore recommend you permit the use of cookies when using Skyscanner. Cookies allow you to get the most out of our website. In addition, as the cookie is stored on your computer, the data gathered by the cookie remains under your control.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.

We use cookies to make your use of our website easier. Usage of a cookie is in no way linked to any personally identifiable information while on our website. For instance, by allowing a cookie from our website, you would not have to set your currency or language preferences each time you used our website, thereby saving time while on our website. As such, cookies allow you to get the most out of our website. In addition, as the cookie is stored on your computer, the data gathered by the cookie remains under your control. Please note that disabling cookies may prevent you from accessing some features of this and other websites. We therefore recommend you permit the use of cookies when using our website.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

We also use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html

We publish Google Adsense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: http://www.google.com/ads/preferences/. You can opt-out of the Adsense partner network cookie at: http://www.google.com/privacy_ads.html However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin

Log Files

We use IP addresses, browser type, operating system, referring URLs, page views, and access times to analyse trends, administer the site, track user's movement, and gather broad demographic information and aggregate the results. IP addresses, etc. are not linked to personally identifiable information.

Location Data

We may obtain information relating to your geographical location ("Location Data") where you use any Skyscanner application on a mobile phone or other electronic device. We will use such Location Data only for the purpose of identifying which airport is nearest to you at that time.

Links

This web site contains links to other sites. In particular this website will direct you to the websites of flight provider companies for you to make bookings. In order to book flights, you will provide personal data to the operators of such sites. Please be aware that Skyscanner is not responsible for the privacy practices of such other sites. When you leave our site, we encourage you to read the privacy statements/policies of each and every website that collects personal data from you. This Privacy Policy applies solely to information collected by us via this website.

Security

We take every precaution to protect information provided to us by you via this website. When you submit information via the website, the information is protected by means of up-to-date technical and physical security measures and policies both online and off-line.

Data Storage

All Information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share this password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your Information, we will use strict procedures and security features to try to prevent unauthorised access.

At present we have partnership agreements with a number of organisations, some of which are non-UK based. Therefore, to process your requests, we may transfer your Information to our partners based in other countries. By using our website you give your consent to this transfer of your Information.

Links to third party websites

This website contains links to other sites. In particular this website may direct you to the websites of third party flight or travel provider companies for you to make bookings. In order to book flights, you will provide personal data to the operators of such sites. Please be aware that we are not responsible for the privacy practices of such other sites. When you leave our site, we encourage you to read the privacy statements/policies of each and every website that collects personal data from you. This Privacy Policy applies solely to information collected by us via this website.

Sharing Information

In order to provide you with a useful social experience when using Skyscanner, we may give you the option to export information from Skyscanner to third party applications and websites, including social networking sites such as Facebook or Twitter. Please be aware when doing so that you may disclose your information to individuals or organisations responsible for operating and maintaining such third party applications and sites and your information may be accessible by others visiting or using those applications or sites. We do not own or operate the applications or websites that you connect with and you should review the privacy policies of such websites to make sure you are comfortable with the ways in which they use the information you share with them.

When you connect to our website from a third party application, social networking or other site then you consent to the collection by us of your information as stored with that other third party. This information may be used by us to enhance your use of our website. When we do obtain information about you from these third parties, we will process the information in accordance with our own privacy policy.

Your Rights

You have the right to access personal data which you have submitted through the site. Where you are a user of our sign-in service, you can manage or remove your information from our database by accessing your profile through the My Account area of the site. By signing in to My Account you will have the option to manage your personal profile and preferences. The management system allows you to update or delete your information from our database. We also allow you to subscribe or unsubscribe to / from any of the email updates you have requested form the site.

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us by clicking here.

Access To Information

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

For the purpose of the Data Protection Act 1998, the data controller is Skyscanner Limited.

How to contact us

If you have any concerns about this Privacy Policy or about data we may hold about you please contact us by using the Contact Us feedback form.