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Air India Express - Cheap Flights & Travel Deals

Air India Express is a low cost carrier (LCC) that was started in 2005 in order to provide people with less expensive and more convenient flights to secondary cities, especially in India.  Air India Express's flights can take you to 30 different airports in India, other parts of Southeast Asia and the Middle East.  It is a subsidiary of Air India, with which it codeshares flights.  Air India Express is of particular interest to those in these regions trying to move from one medium-sized city to another, without having to stop in the airport of a major metropolis, all for a reasonable price.  Air India Express’s motto is PriceLess.

Air India Express has no US destinations.  Although Air India Express does not fly to the United States, its parent company, Air India, flies to Chicago, Los Angeles, New York City (JFK), San Francisco and Washington, D.C.

Air India Express – Top Domestic (India) Destinations

  • Amritsar: Sri Guru Ram Dass Jee International Airport
  • Chandigarh: Chandigarh Airport
  • Chennai: Chennai International Airport
  • Coimbatore: Coimbatore International Airport
  • Delhi: Indira Gandhi International Airport
  • Jaipur: Jaipur International Airport
  • Kochi: Cochin International Airport
  • Kozhikode: Calicut International Airport (hub)
  • Lucknow: Chaudhary Charan Singh International Airport
  • Madurai: Madurai International Airport
  • Mangalore: Mangalore Airport
  • Mumbai: Chhatrapati Shivaji International Airport
  • Pune: Pune Airport
  • Thiruvanathapuram: Trivandrum International Airport
  • Varanasi: Lal Bahadur Shastri International Airport

Air India Express – International Destinations

  • Bahrain: Bahrain International Airport in Manama
  • Kuwait: Kuwait International Airport in Kuwait City
  • Oman: Muscat International Airport in Muscat; Salalah International Airport in Salalah
  • Qatar: Hamad International Airport in Doha
  • Saudi Arabia: King Fahd International Airport in Dammam; King Khalid International Airport in Riyadh
  • Singapore: Singapore Changi Airport in Singapore
  • United Arab Emirates: Abu Dhabi International Airport in Abu Dhabi; Al Ain International Airport in Al Ain; Dubai International Airport in Dubai; Ras Al Khaimah International Airport in Ras Al Khaimah; Sharjah International Airport in Sharjah

Air India Express Hubs

Air India Express does not rely heavily on hubs, as its goal is to bypass them and move people without layovers.  Moreover, because of its relationship with its parent, these other cities can easily be added for travelers.  Nevertheless Air India Express uses one hub as its operating base: Calicut International Airport.

Calicut International Airport (CCJ) is also known as Karipur Airport because it’s in the city of Karipur.  The region is full of hills and valleys, making it more difficult for larger, wide-bodied aircraft, such as Boeing 747s and Boeing 777s.  The Airport Authority of India has ordered for renovations to the runway as well as an extension, but the families living where the extension would take place are not willing to move.  Calicut International Airport continues to welcome Air India Express flights, as Air India Express uses smaller aircraft.

Air India Express Fleet

Air India Express uses Boeing 737-800s; as of July 2017, it was flying 23 of them.  These seat about 180 passengers each.  The fact that they are smaller than the wide-bodied craft such as 777s makes them ideal for taking passengers between the medium-sized cities.  They are large enough to meet the demand of passengers yet small enough to land on the shorter runways in the airports of some of these cities.

Flying with Air India Express

Air India Express: Discounts and Promotions

Air India Express is a low cost carrier flying passengers for little to many places.  In order to keep the costs low, it does not have a frequent flyer program.

Promotions are sometimes available via Air India Express.

Air India Express: How to Check In, Seating Assignment, Leg Room and Other Fees

Air India Express: Booking and Check-in

  • You can make a flight reservation with Air India Express by going to the website, by going to an Air India Express office in an airport or in a city, or by working with an appointed Travel Agent.
  • Air India Express uses “Itinerary Receipts” instead of regular tickets.
  • Bookings can be made as late as 90 minutes before a flight departs, but note that the check-in counters close 60 minutes before the departure of a flight.
  • Payment for Air India Express tickets is usually done with a credit card, but you may use cash if you are at an Air India Express office or counter in an airport.
  • Changing your flight must be done at least 12 hours before departure and will incur a fee of about $15 (Rs. 1000).
  • Check in should be done at the counter in the airport. Air India Express recommends that you arrive in sufficient time.

Seats and Legroom

  • Seats generally have a pitch of 29 to 30 inches and are 17 inches in width. The exceptions are in the emergency exit rows and those in the very front.
  • For a small fee, you can select a seat on direct international flights. This is best done while booking your flight, but it can be done afterwards as well.

If you are traveling internationally, make sure you have all the necessary documents before your trip, which may include a visa or even proof of a return ticket.

Air India Express: Baggage Allowance and Fees

Air India Express Carry-on Baggage Policy

  • Air India Express permits each passenger (with the exception of infants seated on laps during the flight) to bring one piece of luggage with a weight not more than 15 pounds (7 kilos). If the carry-on bag (also known as hand luggage) is too large or too heavy, it will have to be checked.
  • For security reasons, sharp objects and other potentially dangerous items such as batteries are not permitted on Air India Express flights. If such an item is taken from your carry-on bag, Air India Express is not responsible for the item.
  • Air India Express recommends that passengers keep their most valuable items in their carry-on bag rather than checking these articles.

Air India Express Checked Baggage Policy

  • Each passenger (excluding lap infants) is permitted some baggage free of charge. Size and weight allowances are determined by the destination and the airline.
  • Infants traveling on laps are each permitted 22 pounds (10 kilograms) of checked baggage, without incurring additional charges.
  • The dimension limit (length + width + height) for each item is 62 inches (158 centimeters).
  • Excess baggage is only permitted at the discretion of Air India Express and the passenger will be charged at the current rates.
  • If an item’s size or weight make it impossible to be checked (conveyable) then it may be treated as non-conveyable.

Air India Express Non-Conveyable Baggage Policy

  • Certain items, due to shape, weight, or other features such as straps or other irregularities may not be checked. Examples of items that are generally non-conveyable include garment bags, sports bags and child car seats.
  • Non-conveyable items must be boxed before they can be accepted. To make sure the boxing of these items properly and to provide passengers with service, terminals have boxing services available.
  • Non-conveyable items must be boxed before bringing them to check-in.
  • Make sure you have funds available for the boxing of non-conveyable baggage and allow the time needed to get this done before you board your flight.

More Important Baggage Information

  • Air India Express takes passengers from point to point. This means that it does not transfer bags to other flights or airlines.  If you are transferring to another airline in your journey, you will need to collect your bags and recheck them on the next flight.  Please allow time for this transfer.
  • If your checked luggage is lost on an Air India Express flight, you are entitled to not more than $20 for each 2.2 pounds (for each kilo).

Air India Express: Service on Board

Air India Express provides complimentary standard meals, soft drinks, and some limited on-board entertainment.

Air Express India: Flying with Children and Other Special Situations

Infants.  A passenger is consider an infant if he or she is less than two years of age.  Air India Express allows only one infant per adult.  Infants are booked for flights in the same manner as other passengers, with the exception that the date of birth must be provided.

Children.  A passenger is considered a child, for the purpose of booking a flight, as anyone between 2 and 12 years of age.  People over 12 are considered adults and will have to pay adult fares.

Unaccompanied Minor Service.  Children aged 5 to 16 are eligible for Unaccompanied Minor Service.  To make a reservation for an Unaccompanied Minor, please contact an Air India Express city office.

Expectant Mothers.  Women who are expecting may travel on Air India Express up through the 27th week of their pregnancy.  Beginning with the 28th week of pregnancy and through the 35th, expectant mothers may travel on Air India Express as long as they can provide a certificate from a doctor confirming their stage of pregnancy and their fitness to fly.  From the 36th week of pregnancy on, Air India Express will not permit expectant mothers to fly.

Other Services.  Special assistance for disabled passengers will be provided if possible, as will wheelchairs.  Please make your request as soon as possible, preferably while booking, to make sure your trip is as smooth as possible.

Air India Express Pet Policy

Air India Express does not transport pets, neither in the cabin nor in the hold.  If you wish to travel with a service animal, please contact Air India Express to determine if it is possible.

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Air India Express Contact Information

Air India Express Customer Service Phone Number

Air India Express lists no phone number in the United States, but the call center in India lists two numbers. To dial from US: 011-91-44-30012001 or 011-91-44-23301930.

Phone numbers available in countries where Air India Express flies.

Air India Express Email

Email for queries: customersupport@airindiaexpress.in

Can send feedback to: feedback@airindiaexpress.in

Air India Express Website

https://www.airindiaexpress.in/

Air India Express on Social Media

Air India Express Blog

Facebook: https://www.facebook.com/AirIndiaExpressOfficial/

Air India Express Address

Air-India Express Building

Gandhi Square, D.H. Road

Kochi

India

682 016

Prices shown on this page are estimated lowest prices only. Found in the last 15 days.