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Air New Zealand flights & tickets

With over 75 years of experience in the air, Air New Zealand is the award-winning, full-service national airline of New Zealand with a strong reputation for excellence in customer service, flight performance and reliability. The airline flies over 15 million passengers every year to 52 exciting destinations within the Pacific Rim, including New Zealand, Australia, the South Pacific, Asia, North America, South America and the United Kingdom. The airline, which won a 2016 award for Airline of the Year from AirlineRatings.com, uses its appeal as a full-service airline to compete against the sea of low cost carriers on the market--which offer lower fares with steep fees for “extras” that are included on Air New Zealand. Despite the fact that it isn’t a low cost carrier, the airline consistently offers low fare sales on air new zealand flights that keep it competitive with rival budget airlines of the region. Air New Zealand flights are well-known for their humorous, often star-studded safety videos that consistently go viral on YouTube. The highly-entertaining videos call on celebrities like Elijah Wood, Sir Peter Jackson, Rhys Darby and Anna Faris to add excitement to the usual tired safety instructions, which are delivered between action scenes by actual Air New Zealand flight attendants.

Why Fly with Air New Zealand

How to Check In

You can check in at the airport or online. Both check in options close 90 minutes before departure on most flights, and two hours before travel on flight to and from the USA. Online check in opens 24 hours before the flight departs. Domestic travellers can make the most of self service kiosks in New Zealand’s airports, and check in up to 30 minutes before flying (or one hour before flying if connecting to an international flight later).

Baggage Allowance and Fees

Domestic: if you’re flying on a grabseat + bag or a Smart Saver fare you can bring one bag weighing up to 51lbs (23kg). Membership of the frequent flyer program helps here, as Koru Club and Star Alliance Elite, Gold, and Star Gold members can all bring an extra bag. Travelers who purchase Flexi Plus fares can bring up to two 51lbs (23kg) bags. International: the baggage policy is fairly easy to understand. One bag for economy travelers, two bags for premium economy, and three bags for business class travelers. Again, you can bring an extra bag if you’re a member of Koru Club or have an Elite, Gold, or Star Gold status on Star Alliance.

Seating – Leg Room, Choosing Seats

Economy travellers on long haul flights benefit from a seat pitch of 31” to 35”, offering quite a generous amount of legroom. Those travelling in Premium Economy can really stretch out with 38” to 42” seat pitches, while those in business class get between 50” and 80” depending on the aircraft. Short haul legroom is also pretty generous, with 30-34” in economy and 35” in premium economy. You can choose a standard seat for free on long-haul international flights, or if you’re flying on The Works, Works Deluxe, Smart Saver, and Flexi fares. Otherwise you can pay to choose a preferred seat.

Perhaps you’re a parent flying solo with the kids, or newlyweds in need of some extra space and privacy for more comfort--whatever the reason, many passengers will be thrilled to learn that Air New Zealand offers a Skycouch upgrade for those that want a little more space while flying. Skycouch Upgrades feature a footrest, retractable arm rests and more legroom than traditional economy row seating. Stretch out, or turn your row into a play area for the kids--however you use SkyCouch, it’s up to you. SkyCouch upgrades are available on long-haul flights from all US gateways and all international travel destinations. For more information on a SkyCouch upgrade, contact the airline directly or visit their website.

In Flight Entertainment

Passengers on New Zealand flight travel enjoy access to an extensive library of exciting selection of on-demand movies, music, television, games and audiobooks using personal touch screens. Additionally, passengers can use their touch screens to view a flight map, and to order food and drinks from the menu.

Meals, Snacks, Drinks

Meals are served in all classes during international flights. Passengers flying on a Seat or Seat + Bag fare can buy snacks and drinks from the Inflight Bites Menu. People flying on The Works and Works Deluxe tickets can enjoy a complimentary meal and drinks on flights to Australia. There’s no food service on domestic flights within New Zealand.Special meals for passengers with dietary restrictions and a kids’ menu are also available. For more information on meals served, visit the airline website or contact the airline directly.

On-Time Punctuality

81% of Air New Zealand’s flights arrive and depart when scheduled.

Air New Zealand

4.5/5
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