KLM Flying Blue, KLM’s exclusive rewards program, is a fantastic way to get more mileage out of your airline travel. You earn Award miles and Level miles whenever you fly with KLM, Air France, or any other airline partner and how many miles you earn depends on your class of ticket and the length of your journey. With every Level mile gained, you climb further up Flying Blue’s tier, with special bonuses being unlocked for each level progression. Flying Blue starts with the Ivory membership level, then Silver (Elite), Gold (Elite Plus), and Platinum (Elite Plus). With perks like bonus miles, priority check-in, seat discounts, and upgrades, it’s worth it to get into Flying Blue.
Awards miles can be redeemed for free flights on either KLM or Air France flights, or with other airline partners. You can also spend your Award miles on extra baggage, class upgrades for your seat, select menu options, more legroom for your seat, or on items in the Flying Blue Store during your flight. Or, if you’d rather, you can also spend your Flying Blue Awards miles on hotels, car rentals, gifts and much more with one of KLM’s partners. If you have a giving spirit, you can also donate your Award miles to an Air France charity—no matter what you choose, Flying Blue ensures you get the best value for your time and money.
KLM’s frequent flyer program is called Flying Blue. After you join, you can earn miles on KLM, Air France, and other airline partners. You can use your award miles for tickets, upgrades, entrance to lounges and other products and services
Flying Blue’s four levels
- Ivory – entry level
- Silver (Elite) – 15 qualifying flights or 25,000 level miles (30,000 miles needed in France or Monaco)
- Gold (Elite Plus) - 30 qualifying flights or 40,000 level miles (60,000 miles needed in France or Monaco)
- Platinum (Elite Plus) - 60 qualifying flights or 70,000 level miles (90,000 miles needed in France or Monaco
If you achieve an elite status in a calendar year and keep on flying, the miles in excess of you elite status threshold are moved to the next year for qualification purposes.
- Ivory Flying Blue members get discounts on checked bags, as long as they’re flying on either Air France, KLM, or Hop!
- Silver, Gold and Platinum Flying Blue members get to check an additional bag on top of their regular baggage allowance, as long as they’re flying on a SkyTeam, Hop!, Aircalin or an Air Corsica flight (to/from Corsica).
- Flying Blue members receive discounts on preferred seats on flights operated by KLM or Air France. The amount of the discount depends on the level of membership.
- Silver, Gold and Platinum Flying Blue members receive discounts on preferred seats on flights operated by Delta Airlines.
- Silver, Gold and Platinum Flying Blue members receive priority check-in and boarding and waitlist treatment.
- Silver (for a fee) and Gold and Platinum Flying Blue members have access to lounges.
You can also subscribe to the KLM newsletter to learn about current deals and specials.
How to Check In, Seat Assignment, Leg Room and Other Fees
Choose the seat that fits your needs and desires; fees may apply
- Economy Regular: 30 to 32 inches of legroom; 3.5 inches of recline
- Economy Comfort: Up to 35 inches of legroom; up to 7 inches of recline; power outlets at seats on most aircraft
- Extra Legroom: Up to 38 inches of legroom on European flights and 55 inches on Intercontinental flights; 3.5 inches of recline; in an Exit Row
- Preferred Seats: In first rows behind Economy Comfort (deplane sooner!); 30 to 32 inches of legroom, 3.5 inches of recline; only on intercontinental flights
- World Business Class: 75 to 81.5 inches of legroom; may get to lie flat; in-seat power and 17 inch entertainment screen just for you
- European Business Class: Up to 35 inches of legroom; up to 7 inches of recline; always window or aisle (middle seat unoccupied); in-seat power on Boeing 737s (and KLM flies a lot of Boeing 737s)
- Passengers of size who need two adjacent seats should call Telephone Reservations and will receive a 25% discount on the second seat (this second seat does not increase your baggage allowance). And, if your flight ends up having another empty seat in the same travel class, apply for a refund.
- You can usually check in up to 30 hours before your departure time (24 hours for flights to of the United States) using your computer or your mobile phone. Look at “My Trip”
- At the airport you can check in using a self-service kiosk as well as one of the counters
- Counters open at least 2 hours departure; for intercontinental at least 3 hours before departure. Those are recommended times for arriving at the airport, and in busy times, such as holidays, KLM recommends that you arrive sooner as there may be lines for check-in, baggage drop-off, and security
- Check-in and drop-off for baggage closes 40 minutes for European flights and at least 60 minutes for intercontinental flights. The check-in counter and the baggage drop-off close even earlier for flights to these destinations: Accra, Almaty, Astana, Bonaire, Freetown, Guayaquil, Lagos, and Paramaribo
Also good to know
- 31 days before your flight you can go to the My Trip Flight Guide, and learn about the menu and the aircraft of your trip
- KLM makes it easy for you to offset your CO2 that your portion of the flight will emit with its CO2Zero program
Baggage Allowance and Fees
KLM Carry-on Bags
- Economy Class passengers can take one carry-on bag and one accessory, with a maximum total weight of both items being 26 pounds
- Business Class passengers can take two carry-on bags and one accessory, with a maximum total weight of both items being 40 pounds
- For both classes, the maximum size of the larger carry-on bag is 21.5 x 13.5 x 10 inches (55 x 35 x 25 cm). The maximum size of the smaller item is 16 x 12 x 6 inches (40 x 30 x 15 cm).
- Even when your carry-on items meet the size requirements, if overhead space is lacking, KLM may decide, at the gate, to check your carry-on bag, free of charge-
- Smaller items should be placed under the seat in front of you.
- For some flights to the US or Canada from Europe, electronic devices may be tested (switched on) at the gate for security reasons.
- Children with their own booked seats have the same carry-on baggage allowance as other passengers. Infants traveling on laps (permitted until 24 months) are permitted one carry-on bag with maximum size 21.5 x 13.5 x 10 inches and maximum weight of 26 pounds.
KLM Checked Bags
- Economy Class passengers traveling within Europe – and from Europe to destinations in Algeria, Israel, Morocco and Tunisia – are entitled to NO complimentary checked bags, but carry-on only.
- Intercontinental passengers flying Economy Class can check one bag without additional charges. Maximum weight, 50 pounds (23 kg); maximum size 62 inches.
- Business Class passengers, Flying Blue passengers with elite status (Silver, Gold or Platinum), and SkyTeam Elite and Elite-Plus passengers, may all check two bags of the same size and weight at no additional charge.
- Passengers may purchase the right to check more bags. This is cheapest if done on line while booking the flight.
- Note: If you upgrade to Business Class during check-in either at the counter or at a self-service kiosk, the baggage allowance from your original ticket does not change.
- Children with their own booked seats have the same checked baggage allowance as other passengers. Infants traveling on laps (permitted until 24 months) are permitted one checked bag with maximum weight of 22 pounds
Service On Board: In-flight Entertainment and Meals
Economy Class dining:
- On intercontinental flights include beverages of your choice, a selection of at least two meals, a hot towel before the meal.
- On longer flights KLM serves a second meal.
- On shorter flights, KLM serves Economy passengers a snack or sandwich (depending on the length of flight) and a beverage.
- On flights to and from Asia, KLM also serves Asian meals.
Business Class dining:
- World Business Class passengers are served a cold starter or a vegetarian soup, a selection of main dishes suitable for the time of day, and a selection of desserts, cheese and fruit.
- European Business Class passengers are served a cold mean on KLM flights under 2 hours. On flights longer than two hours, passengers are treated to a three-course meal.
- Beverages and even snacks are available in Business Class.
- 31 days before your departure you can look at the Flight Guide to see what’s being served.
- Movies, TV shows, documentaries and music, all available with a personal screen
- 12 different languages
- You can even take a language lesson
- Channels for kids
- Audio books
- Games for everyone
- WiFi on board some aircraft
- You can use more and more of your devices, although some have to be stowed for take-off and landing
- The Holland Herald, KLM’s in-flight magazine (only available in English)
Child Fares/Fees, Minor Service Guidelines
- If traveling with kids or infants, book their reservations when you book your own ticket and the discounts for kids and infants will apply.
- Infants up to two years of age can travel on your lap, but an adult passenger can have only one lap infant; a second child under two years of age must have his or her own seat. One adult may travel with two children under the age of two.
- Carrycots can be reserved if you call in advance.
- One car seat for each child can be brought on board free of charge as long it fits into the seat and can be fastened to it securely. You must reserve for this in advance. A car seat that does not meet the inspection will be checked (free of charge).
- KLM recommends that you bring your own baby food; baby food is permitted to pass through security.
- KLM has children’s meals available; book them at least 24 hours in advance.
- Unaccompanied Minor service charges will apply if your young ones are flying in a different class than you are, because the flight personnel will have to be in charge of them.
- Look for Bluey (the KLM mascot): on intercontinental flights, children aged two and older will receive a Bluey play and a Bluey mask. On European flights, these kids will receive a Bluey passport holder and a Bluey activity book.
- Unaccompanied Minor service is required for kids who are traveling alone aged from 5 through 14 and optional for minors aged 15, 16 or 17. This service must be booked at least 24 hours before departure and must be done either through your travel agent or by using KLM Telephone Reservations.
- Make sure you have all the paperwork needed for the kids; paperwork varies by place of departure and your destination and applies whether you accompany them or not.
Pets in the cabin
- A small dog or cat may travel in an 18 x 11 x 9.5 inch container
- The container must be put under the seat in front of you and weigh not more than 18 pounds (8 kg)
- Because Business Class seats on intercontinental flights and Economy Comfort seats on all flights have no under-the-seat space in front of them, passengers in these seats may not bring pets into the cabin.
Pets checked as baggage
- Snub-nosed animals (such as Pekingese dogs and Persian cats) may not be checked as they may have difficulty breathing
- The total weight of your pet and its kennel must weigh 165 pounds or less
- The kennel must be large enough for your pet’s comfort. That means it can stand up, turn around easily, and lie down in a natural position
- The kennel must be made of fiberglass or rigid plastic (not wood, metal, mesh or welded wire) and meet other criteria
- The kennel’s dimensions may not add up to more than 115 inches
Pets traveling as cargo
- If the combination of your animal and its kennel weighs more than 165 pounds, your pet must go as freight
- If you are not traveling on the same flight as your animal, your pet must travel as fright
For all traveling animals
- You must reserve for your pet’s travel using the telephone; this cannot be done online. Contact KLM Telephone Reservations.
- Paperwork for animals varies by destination; make sure your paperwork is in order before you trip.
- You must check in at the counter if you are traveling with a pet. KLM has a checklist to make sure you have all your documents.
- Cost depends on the destination and the route. If you have a transfer of 2 or more hours at Amsterdam’s Schiphol, the cost will be another $200 to support the care of the animal during transfer (they get fed, a chance to use a litter box if they are cats and a walk if they are dogs)