- Interjet’s frequent flyer program is called Club Interjet. You can register for free, but you can also upgrade immediately to Club Interjet Premium for $25. Or, you can register everyone in the family via Club Interjet Familiar by paying $25 for one person and $12 for each additional family member.
- Points earned from your flights go into your “electronic wallet,” which can be used to pay for tickets, for parts of tickets, changing tickets, and to increase your luggage allowance.
- Points can expire, so you should use them sooner rather than later.
Senior citizens are eligible for a 15% discount on fares (cannot be combined with other promotions or discounts).
Interjet: Check In, Seat Assignment, Leg Room and Other Fees
Seats, Priority and Leg-room
- Interjet seats generally have a seat pitch of 34 inches.
- Interjet has three classes of tickets: Priority Fares, Optima Fares, and Light Fares.
- Priority Fare passengers may choose their seats before the flight from the first two rows of the plane. Priority Fare passengers also have priority boarding and can change.
- Optima Fare passengers may choose their seats before the flight from anywhere in the plane besides the first two rows.
- Light Fare passengers have their seats assigned to them.
- Occasionally seats must be changed to accommodate passengers with disabilities, infants or guide dogs, but Interjet will do their best not to inconvenience you.
How to check in
- You can check in online starting 48 hours before departure time for flights in Mexico, and starting 24 hours for international flights (US, Colombia, Guatemala and Peru).
- You can use the website or the mobile app ro check in.
- You can use a self-serve kiosk at the airport to check in.
- You can either print the boarding pass yourself, use the kiosk to do it, or use the boarding pass from your app.
- You can also check in at the counter in the airport. You must use the counter to check in if you require special service, if you are traveling with a pet (either carry-on or checked), an infant, a senior citizen or if you have no assigned seat.
Interjet: Baggage Allowance and Fees
Interjet Carry-on Bags
Each passenger may bring two items into the cabin that weigh no more together than 22 pounds (10 kilograms), regardless of where they sit.
Internet Checked Bags
- Light Fare passengers are entitled to check 1 bag weighing no more than 55 pounds
- Optima Fare passengers are entitled to check 2 bags weighing no more than 55 pounds each (110 pounds total)
- Priority Fare passengers are entitled to check 3 bags weighing no more than 55 pounds each (165 pounds total)
- You can pay to check extra bags or overweight bags (up to 66 pounds each)
- You can check mobility equipment, car seats and collapsible strollers
- You can check sporting equipment, including bicycles, golf clubs, fishing equipment, scuba gear, hunting gear and surfboards. Items, even though of odd shapes, must be properly packed and weigh not more than 66 pounds (30 kg). If more than 55 pounds you will have to pay for the excess weight.
Interjet's Service On-Board: In-Flight Entertainment and Meals
- Complimentary drinks, snacks and sandwiches (depending on length of the flight) are served during the flight.
- Restroom just for women – each aircraft has one or more restrooms to be used only by women.
- Camera for take-off and landing – on screens throughout the cabin, you can see the plane as it leaves and returns to the ground.
- In-flight WiFi is expected to be coming soon.
Interjet's Child Fares/Fees & Minor Service Guidelines
Infants (children less than 24 months) traveling on laps of adults may travel for free, except when a departure point charges taxes. These infants are entitled to neither baggage nor a seat.
A single adult may travel with only two children under age 2, and one must have a seat.
If a seat is purchased for an infant, that infant is entitled to the baggage allowance associated with the fare.
The intention to travel with one or more infants must be declared when you book your ticket.
Children aged 2 years and older must pay the full fare.
Interjet and Unaccompanied Minors
- Interjet can fly Unaccompanied Minors aged 5 to 17 (18 minus a day) for a fee of $50.
- Interjet must be informed of the Unaccompanied Minor request at time of purchase and reminded of it at the time of check-in.
- Certain data is needed for the “Request of Unaccompanied Minor Service” regarding the minor, the person dropping off the minor, and the person picking up the minor
- If the minor is making an international trip, you will need a passport for the minor, a notarized document authorizing the minor’s departure, and, for minors who are Mexican or have Mexican residency, the Departure Form for Minors (SAM), with a translation in Spanish if the original is not in Spanish.
Interjet's Pet and Animal Policy
Guide dogs and emotional support animals, with the appropriate paperwork, are generally permitted in the cabin.
Pets in the cabin
- Must be in a soft kennel/container that will fit under the seat in front (maximum size: 15 x 12 x 9 inches) and that weighs, total, 11 pounds or less.
- A pet in the cabin cannot be considered your carry-on bag and costs $25 to transport.
- Each passenger may bring only one pet into the cabin.
Pets checked in the hold
- Pets may be checked in a kennel suitable for the size of the animal and with hard sides.
- A checked pet may substitute for a piece of checked baggage, depending on the checked baggage allowance for your fare.
- If the pet + kennel weighs more than 55 pounds (25 kilograms), there will be a fee of $5 for every excess 2.2 pounds (1 kg).
- Snub-nosed pets – for example, Pekingese dogs and Persian cats – can have difficulty breathing in the hold and Interjet will not transport them.
- Dogs deemed potentially dangerous – for example, pitbulls and Rottweilers - must be securely packed in a kennel made of metal, or Interjet will not transport them. They will not be permitted into Colombia.
Traveling pets must have these documents:
- Official health certificate
- Vaccination card both current and complete
- For flights from Mexico to Central/South America: zoosanitary export certificate
- If animal has skin injuries: a letter from a vet indicating diagnosis, treatment and a copy of the vet’s license
- Guide dogs and emotional support animals: certificate of its functions