The Carlton Hotel

0.41 miles from city center

Room options

Location

9.1

Great location

Fantastic position. Beautifully located. Superb location.

Good to know

Check in from:14:00
Check out before:10:30

Hotel description

With a stay at The Carlton Hotel, you'll be centrally located in Folkestone, within a 15-minute drive of Dover Museum and Dover Castle. Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Reviews

Provided by TrustYou

5.8
AverageBased on 3999 reviews

Close to the beach with easily accessible parking. Room needs to be improved. Vibe is not too good.

5.8
AverageBased on 3999 reviews

Location
9.1

Great location

Fantastic position. Beautifully located. Superb location.

Service
6.9

Service is adequate

A lot of safety issues. Breakfast lady rude. Unhappy staff.

5.8
AverageBased on 3999 reviews

Close to the beach with easily accessible parking. Room needs to be improved. Vibe is not too good.

5.8
AverageBased on 3999 reviews

Breakfast
5.3

Breakfast is average

Clean coffee cups. Night breakfast included. Having breakfast included in the price.

WiFi
4.3

Complaints about WiFi

No signal. Wi-Fi does not work. BAD BROADBAND CONNECTION.

Room
2.9

Room needs to be improved

Disgusting bedrooms. Carpet disgusting. Toilet discusting.

Vibe
2.7

Vibe is not too good

Décor outdated. Old worn mattress. Decor peeling off.

Comfort
2.7

More comfort would be nice

Bed infested with bed bugs. Bed disgusting. Filthy beds.

Food
2.5

Food could be better

Dry bacon. No evening meals. No cheese.

Amenities
2.0

Amenities are not the best

Lift broken. Threadbare carpets. Decor peeling off.

Cleanliness
1.8

Could use a good cleaning

Hallways stunk. Stairs filthy. Bed infested with bed bugs.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Amenities

Food & Drink

Internet

Concierge

Business

General

Garden, Laundry, Smoking areas, WiFi, Heat, Elevator, Fireplace, Multilingual staff, Television, Non-smoking, Safe deposit box

Policies

Express check-out, Express check-in, 24-hour Front Desk Service

Food & Drink

Restaurant, Bar

Leisure

Private beach

Internet

WiFi

Services

Concierge, Luggage storage, Currency exchange

In the rooms

Heat, Fireplace, Television, Balcony, Safe deposit box

Parking & Transportation

Parking

Business

Business center, Meeting facilities