Best Western London Queens Crystal Palace Hotel

6.71 miles from city center

Room options

Location

6.4

Location is ok

Fantastic location. Organised parking. Great shopping area.

Good to know

Check in from:14:00
Check out before:11:00

Hotel description

Built in 1854 to coincide with the reopening of the Crystal Palace exhibition venue, Best Western London Queens Crystal Palace Hotel is a striking Victorian building in one of the most picturesque parts of south London. A stay here puts you in good company – French writer Emile Zola resided here for many months in the 1890s during his time in exile, while German emperor Kaiser Wilhelm II used the hotel as a base for his visits to Queen Victoria. Our updated rooms all come with contemporary décor, air conditioning, flat-screen TV and hairdryer. We also have an onsite car park, conferencing facilities, Italian restaurant and spacious ground floor lounge bar with satellite TV. Selhurst Park football ground is only a five-minute drive away, while Crystal Palace Park is just two minutes by car. If you’re looking to do a spot of sightseeing while you’re here, you’ll find the major attractions of central London around 8 miles from the hotel.

Reviews

Provided by TrustYou

7.0
GoodBased on 8498 reviews

Fair city hotel. Close to parking areas and public transportation.

7.0
GoodBased on 8498 reviews

Good city hotel

Top 34% in city

Location
6.4

Location is ok

Fantastic location. Organised parking. Great shopping area.

Service
6.2

Service is adequate

Manager rude. Worst host. Amazing staff.

7.0
GoodBased on 8498 reviews

Fair city hotel. Close to parking areas and public transportation.

7.0
GoodBased on 8498 reviews

Value
5.6

Fairly good value for money

Free phone. Paid for late check out. Great value for the money.

Room
5.5

Room is all right

Free phone. Top-notch air-con system. Dirty towels.

Breakfast
5.3

Breakfast is average

Not have breakfast. No croissants. You have to pay for breakfast.

Bar
4.7

Bar could improve

Stale alcohol. Bar closed. Insufficient bar staff.

WiFi
3.1

Complaints about WiFi

Overpriced wifi. Charged us for WiFi. Wifi barely worked.

Wellness
2.0

Wellness & sports facilities could be improved

No gym.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Amenities

Food & Drink

Internet

Business

Business

Business center, Meeting facilities

Internet

WiFi, Internet access

General

WiFi, Non-smoking, Heat, Safe deposit box, Elevator, Multilingual staff, Television

In the rooms

Heat, Air conditioning, Safe deposit box, Television

Food & Drink

Bar, Restaurant

Services

Luggage storage

Parking & Transportation

Parking

Policies

24-hour Front Desk Service