Mercure London Kensington Hotel

2.85 miles from city center

Location

9.0

Great location

Close to my favorite coffee shop. Location was fantastic. The hotel is in excellent position.

Good to know

Check in from:14:00
Check out before:11:00

Hotel description

The Mercure London Kensington hotel is set in the heart of the fashionable Royal Borough of Kensington and Chelsea, one of London's most affluent boroughs. Nested between Earls Court and Gloucester Road tube stations, the 4-star hotel offers contemporary design, comfort and a first-rate service to all guests. Each modern room is completed with contemporary décor and is fully equipped with modern amenities, helping to make your stay as comfortable as possible.

Reviews

Provided by TrustYou

7.2
GoodBased on 3092 reviews

Fair hotel for solo travelers. Close to Earls Court. Good for sightseeing with access to public transportation.

7.2
GoodBased on 3092 reviews

Friendly service.

Excellent luxury hotel

Top 3% in city

Great city hotel

Top 19% in city

Location
9.0

Great location

Close to my favorite coffee shop. Location was fantastic. The hotel is in excellent position.

Breakfast
8.2

Tasty breakfast

Gorgeous buffet breakfast. Brekfast was exellent. Breakfast was delicious.

7.2
GoodBased on 3092 reviews

Fair hotel for solo travelers. Close to Earls Court. Good for sightseeing with access to public transportation.

7.2
GoodBased on 3092 reviews

Friendly service.

Service
8.1

Fantastic service

Superlative staff. Bar staff attentive and helpful. Cleaning is done properly.

WiFi
6.6

Regular internet service

Internet price is still quite expensive. Internet was a shamble. TV via USB is not suitable.

Room
4.9

Room needs to be improved

Door jammed and dirty. Dirty hotel room. Air Condition was broken.

Food
4.8

Food could be better

Charged twice for one meal at checkout. Stale rolls. Evening meal disgusting.

Comfort
3.3

More comfort would be nice

Bed sheet not changed. Tiles around a/c unit in poor condition, damaged. The most horrendous noises in the next room.

Wellness Area
3.0

Wellness & sports facilities could be improved

However there is no gym facilities and the air conditioning.

Amenities
2.7

Amenities are not the best

Decor was very dated. Also loud noises from the lifts. Broke toilet seat and lift.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Amenities

Food & Drink

Internet

Concierge

Business

Room service

General

Laundry, Smoking areas, WiFi, Multilingual staff, Television, Non-smoking, Safe deposit box, Elevator

Internet

Internet access, WiFi

Food & Drink

Restaurant, Bar

Leisure

Library

Services

Concierge, Room service, Luggage storage, Photocopier, Bell staff, Daily newspaper

Parking & Transportation

Parking

In the rooms

Air conditioning, Iron, Television, Safe deposit box

Policies

Express check-in, 24-hour Front Desk Service, Express check-out

Business

Business center, Meeting facilities