Mercure Southampton Centre Dolphin Hotel

0.67 miles from city center

Room options

Location

9.0

Great location

Location and access to the hotel wonderful. Wonderful location. Location of your hotel as it was perfect.

Good to know

Check in from:14:00
Check out before:12:00

Hotel description

The 4-star Mercure Southampton Centre Dolphin Hotel has stood in the heart of the city for over 500 years. The Grade II listed building has recently completed a £4 million redevelopment programme, combining classic features with modern convenience. Perfectly located near the main port it provides a great base to stay before and after your cruise or trip to the Isle of Wight. This hotel also boasts two meeting rooms for conferences and wedding receptions for up to 120 guests.

Reviews

Provided by TrustYou

7.7
GoodBased on 5366 reviews

Good city hotel. Located near shopping areas with easy access to parking.

7.7
GoodBased on 5366 reviews

Great reception.

Great city hotel

Top 12% in city

Great romantic hotel

Top 16% in city

Location
9.0

Great location

Location and access to the hotel wonderful. Wonderful location. Location of your hotel as it was perfect.

Service
8.3

Fantastic service

Swift apology. House-keeping impeccable. Check-in was effortless.

7.7
GoodBased on 5366 reviews

Good city hotel. Located near shopping areas with easy access to parking.

7.7
GoodBased on 5366 reviews

Great reception.

Breakfast
7.6

Tasty breakfast

Breakfast was delicious. Delicious breakfast. Breakfast delicious.

Food
6.6

Food is all right

Dinner at the restaurant was delicious. Sticky toffee pudding. Steak inedible.

Room
5.4

Room is all right

Spotlessly clean linen and towels. Unclean toilet. Carpet disgusting not been cleaned.

Vibe
5.2

Decent vibe

Bit shabby decor. Shabby lobby. Carpet was old.

Cleanliness
4.9

Could use a good cleaning

Walls dirty and scuffed. Windows were filthy. Stair case that was filthy.

Comfort
4.6

More comfort would be nice

Conditioning unit was broken and wasn't working. One of the twin beds was almost broken. Torn sheet.

WiFi
3.8

Complaints about WiFi

Wi-fi was a nightmare. Internet was intermittent. Broad band impossible.

Amenities
3.5

Amenities are not the best

Carpets in bedroom badly stained. Hallways stained and dirty. Stair case that was filthy.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Amenities

Food & Drink

Internet

Business

Room service

Business

Business center, Meeting facilities

General

Laundry, Non-smoking, WiFi, Elevator, Safe deposit box, Multilingual staff, Television

Internet

WiFi, Internet access

In the rooms

Balcony, Safe deposit box, Television

Food & Drink

Bar, Restaurant

Services

Daily newspaper, Luggage storage, Room service

Parking & Transportation

Parking

Policies

Express check-out, 24-hour Front Desk Service