Sheraton Grand Chicago

0.94 miles from city center

Jan 23, 2019 - Jan 24, 2019

2 guests - 1 room

Good to know

Check in from:15:00
Check out before:12:00

Hotel description

With a stay at Sheraton Grand Chicago, you'll be centrally located in Chicago, a 5-minute walk from Michigan Avenue and 13 minutes by foot from Navy Pier. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 125,000 square feet (12 square meters), including conference space. Self parking (subject to charges) is available onsite.

Reviews

Provided by TrustYou
8.5
Very GoodBased on 4679 reviews

Very good family hotel. Close to Navy Pier. Fantastic service. Great location.

8.5
Very GoodBased on 4679 reviews

Excellent family hotel

Top 4% in city

Excellent luxury hotel

Top 5% in city

Excellent business hotel

Top 7% in city

Location
8.9

Great location

Right off Magnificent Mile. Close to magnificent mile. Location was superb.

Service
7.9

Fantastic service

Customer service impeccable. Staff was friendly and accommodating. Amazing room service.

Room
7.4

Great room

Room flawless. Excellent view of the city. View was amazing.

Cleanliness
6.9

Quite clean

Dirty side table. Dirty tub. Swimming pool DIRTY.

Bar and Beverages
6.8

Standard bar

Downstairs bar over priced. Plain bourbon. Proper beer.

Vibe
6.3

Decent vibe

Exquisite experience. Sumptuous amenities. Made us feel very welcome.

Breakfast
5.6

Breakfast is average

The breakfast buffet was open. Have breakfast included. No early breakfast.

Food
5.3

Food is all right

Excellent steakhouse. Gluten free bun. No buffet.

WiFi
5.2

Regular internet service

Free internet. No free wi-fi. Complimentary wifi.

Pool
4.6

Pool should be renewed

Swimming pool DIRTY. Overpriced pool. Pool water was cold.

Rates from other sites

Total price for 1 night, 2 guests, 1 room

Amenities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Services

Luggage storage, Concierge, Room service, Bell staff, Currency exchange, Daily newspaper

General

Laundry, WiFi, Shops, Accessible, ATM machine, Elevator, Wedding facilities, Multilingual staff, Non-smoking, Safe deposit box

Internet

Internet access, WiFi

Food & Drink

Restaurant, Bar

Health & Fitness

Fitness Center, Pool

Leisure

Sauna, Massage

In the rooms

Accessible, Air conditioning, Safe deposit box

Business

Conference facilities, Business center, Meeting facilities

Parking & Transportation

Valet parking, Parking

Policies

24-hour Front Desk Service, Express check-out