Sheraton Grand Chicago

0.94 miles from city center

Location

8.9

Great location

Wonderful city. Location was superb. Perfect location downtown.

Good to know

Check in from:15:00
Check out before:12:00

Hotel description

A stay at Sheraton Grand Chicago places you in the heart of Chicago, within a 5-minute drive of Michigan Avenue and Millennium Park. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 125,000 square feet (12 square meters), including conference space. Self parking (subject to charges) is available onsite.

Reviews

Provided by TrustYou

8.5
Very GoodBased on 5060 reviews

Very good family hotel. Close to Navy Pier. Great location.

8.5
Very GoodBased on 5060 reviews

Wonderful sightseeing. Great view. Comfortable beds.

Excellent family hotel

Top 1% in city

Excellent luxury hotel

Top 6% in city

Excellent business hotel

Top 8% in city

Location
8.9

Great location

Wonderful city. Location was superb. Perfect location downtown.

Service
8.0

Fantastic service

Employee laughed. Amazing doorman. Wonderful housekeeping.

8.5
Very GoodBased on 5060 reviews

Very good family hotel. Close to Navy Pier. Great location.

8.5
Very GoodBased on 5060 reviews

Wonderful sightseeing. Great view. Comfortable beds.

Room
7.4

Great room

Room flawless. Phenomenal view of the river. Wonderful beds.

Bar
6.7

Standard bar

Free house wines. Downstairs bar over priced. Plain bourbon.

Vibe
6.6

Decent vibe

Exquisite experience. Sumptuous amenities. Made us feel very welcome.

Breakfast
6.2

Breakfast is average

The breakfast buffet was open. Have breakfast included. No continental breakfast.

Food
6.0

Food is all right

Excellent steakhouse. No mushrooms. No chicken.

WiFi
5.2

Regular internet service

They charge for WI-FI. Wi fi did not work. Fast WiFi.

Pool
4.6

Pool should be renewed

Swimming pool was tiny. Swimming pool dirty. Overpriced pool.

Value
4.1

Value for money could be better

Charged twice for my stay. Overcharged deposit. Paying for location.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Amenities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Services

Luggage storage, Concierge, Room service, Currency exchange

General

Laundry, WiFi, Shops, ATM machine, Elevator, Wedding facilities, Accessible, Multilingual staff, Non-smoking, Safe deposit box

Internet

Internet access, WiFi

Food & Drink

Restaurant, Bar

Health & Fitness

Fitness Center, Pool

Leisure

Sauna, Massage

Parking & Transportation

Parking, Valet parking

Business

Conference facilities, Business center, Meeting facilities

In the rooms

Air conditioning, Accessible, Balcony, Safe deposit box

Policies

24-hour Front Desk Service, Express check-out