Swissotel Chicago

0.82 miles from city center

Jan 23, 2019 - Jan 24, 2019

2 guests - 1 room

Good to know

Check in from:15:00
Check out before:12:00

Hotel description

With a stay at Swissotel - Chicago, you'll be centrally located in Chicago, within a 10-minute drive of Millennium Park and Art Institute of Chicago. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Reviews

Provided by TrustYou
8.4
Very GoodBased on 13788 reviews

Very good wellness hotel. Close to Navy Pier. Awesome rooms and service in a great location.

8.4
Very GoodBased on 13788 reviews

Excellent wellness hotel

Top 3% in city

Excellent business hotel

Top 8% in city

Great city hotel

Top 19% in city

Location
8.9

Great location

View from the Lake side was breathtaking. Location is exceptional. Location is perfect for business.

Service
7.9

Fantastic service

Apologized for a manager for us. Person on the phone was super helpful. Check in was quick and flawless.

Room
7.7

Great room

New phone and extra towels. Room and staff were impeccable. Beds are exquisite.

Cleanliness
7.4

Clean

Floor was vacuumed. Both rooms were spacious spotlessly clean. Hotel was impeccably clean.

Wellness Area
6.5

Sufficient wellness & sports facilities

Double charged for the spa. Massage room was very uncomfortable and also outdated. Spa experience was terrible.

Amenities
6.0

Ordinary amenities

Floor was vacuumed. Meeting space was fantastic. Meeting rooms were dirty.

WiFi
6.0

Regular internet service

Clerk did not offer Wi-Fi. Unclear internet policy. Lack of Internet and TV channels not working.

Bar and Beverages
5.7

Standard bar

Bartenders were extremely fun and welcoming. Bar area was clean and cozy. Bar staff was mediocre.

Breakfast
5.4

Breakfast is average

Gym and the breakfast buffet was awesome. Breakfast was a delight. Breakfast restaurant is very overpriced.

Pool
5.3

Ordinary pool

Kiddos loved the pool and hot tub. The kids loved the pool. Pool area was awesome.

Rates from other sites

Total price for 1 night, 2 guests, 1 room

Amenities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Internet

Internet access, WiFi

Parking & Transportation

Airport Shuttle, Valet parking, Parking

Services

Luggage storage, Concierge, Room service, Daily newspaper, Baby-sitting

General

Laundry, WiFi, Shops, Accessible, ATM machine, Elevator, Fireplace, Wedding facilities, Multilingual staff, Television, Non-smoking, Safe deposit box

Health & Fitness

Pool, Fitness Center

Policies

Express check-out, Express check-in, 24-hour Front Desk Service

Leisure

Spa, Sauna

Food & Drink

Restaurant, Bar

In the rooms

Accessible, Fireplace, Air conditioning, Television, Safe deposit box

Business

Conference facilities, Business center