Swissotel Chicago

0.82 miles from city center

Location

8.9

Great location

Beautifully decorated trees. Wonderful view of Navy Pier. Phenomenal location and views.

Good to know

Check in from:15:00
Check out before:12:00

Hotel description

With a stay at Swissotel - Chicago, you'll be centrally located in Chicago, within a 5-minute drive of Aon Center and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Reviews

Provided by TrustYou

8.5
Very GoodBased on 12781 reviews

Very good wellness hotel. Close to Navy Pier. Great rooms in excellent location.

8.5
Very GoodBased on 12781 reviews

Clean rooms. Great view.

Excellent wellness hotel

Top 3% in city

Excellent business hotel

Top 8% in city

Great city hotel

Top 18% in city

Location
8.9

Great location

Beautifully decorated trees. Wonderful view of Navy Pier. Phenomenal location and views.

Service
8.0

Fantastic service

Apologized for a manager for us. Front desk apologized. Liked some apology.

8.5
Very GoodBased on 12781 reviews

Very good wellness hotel. Close to Navy Pier. Great rooms in excellent location.

8.5
Very GoodBased on 12781 reviews

Clean rooms. Great view.

Room
7.8

Great room

New phone and extra towels. Tops dirty and torn pillow cases. Room had been vacuumed.

Cleanliness
7.3

Clean

Floor was vacuumed. Sanitary napkin. Tops dirty and torn pillow cases.

Wellness
6.6

Sufficient wellness & sports facilities

Lack of an exercise facility. Double charged for the spa. He exercise room was poorly maintained.

Amenities
6.2

Ordinary amenities

Stains on the floor. Meeting rooms were dirty. Lobby area was very understated.

WiFi
6.1

Regular internet service

Clerk did not offer Wi-Fi. Terrible internet. WiFi in my room and lobby area was utterly unusable.

Bar
6.0

Standard bar

Dirty wine glasses. Bar staff was slow and inattentive. Breakfast service at the "bar" was rude.

Breakfast
5.6

Breakfast is average

Coffee cups were too small. Gym and the breakfast buffet was awesome. Staff at the breakfast room who were all excellent.

Value
5.2

Fairly good value for money

Free smoothies. The price was excellent for the weekend. The lady billed.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Amenities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Internet

Internet access, WiFi

Parking & Transportation

Airport Shuttle, Valet parking, Parking

Services

Luggage storage, Concierge, Room service, Daily newspaper, Baby-sitting

General

Laundry, WiFi, Shops, Accessible, ATM machine, Elevator, Fireplace, Wedding facilities, Multilingual staff, Television, Non-smoking, Safe deposit box

Health & Fitness

Pool, Fitness Center

Policies

Express check-out, Express check-in, 24-hour Front Desk Service

Leisure

Spa, Sauna, Massage

Food & Drink

Restaurant, Bar

In the rooms

Accessible, Fireplace, Air conditioning, Television, Safe deposit box, Bathtub

Business

Conference facilities, Business center, Meeting facilities