The Queen Mary

20.95 miles from city center

Room options

Location

7.1

Great location

Superb gift shops. Highly recommend the tours. Wonderful place to visit.

Good to know

Check in from:16:00
Check out before:11:00

Hotel description

With a stay at The Queen Mary in Long Beach (Harbor), you'll be steps from RMS Queen Mary and 4 minutes by foot from Long Beach Cruise Terminal. Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Reviews

Provided by TrustYou

8.2
Very GoodBased on 19465 reviews

Very good romantic hotel. Close to Starbucks. Great location.

8.2
Very GoodBased on 19465 reviews

Friendly atmosphere. Friendly service.

Excellent romantic hotel

Top 1% in city

Excellent family hotel

Top 5% in city

Excellent city hotel

Top 10% in city

Location
7.1

Great location

Superb gift shops. Highly recommend the tours. Wonderful place to visit.

Service
7.0

Fantastic service

Sincere apology. Front desk apologized. Horrible customer service.

8.2
Very GoodBased on 19465 reviews

Very good romantic hotel. Close to Starbucks. Great location.

8.2
Very GoodBased on 19465 reviews

Friendly atmosphere. Friendly service.

Breakfast
6.7

Breakfast is average

Service breakfast was fantastic. Don't have waffle maker. Brunch over priced.

Amenities
4.5

Amenities are not the best

Torn carpets. Dirty floor. Elevator broken.

Room
4.5

Room needs to be improved

Carpet unclean. Phone filthy. Worst room in the place.

Value
3.9

Value for money could be better

Front desk charged me twice. Soap holder ripped off. Worst rate.

WiFi
3.9

Complaints about WiFi

There is no email address. No signal. No cable signal.

Comfort
3.7

More comfort would be nice

Clogged AC. Dirty covers. Dirty box fan.

Cleanliness
3.2

Could use a good cleaning

Dirty couches. Carpet unclean. Phone filthy.

Pool
1.3

Pool should be renewed

No swimming pool. Haunted pool. There is no pool.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Amenities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

Services

Luggage storage, Hairdressers, Concierge, Room service, Bell staff

General

Laundry, WiFi, Shops, ATM machine, Wedding facilities, Accessible, Multilingual staff, Non-smoking, Safe deposit box, Elevator

Internet

Internet access, WiFi

Leisure

Spa, Gameroom

Food & Drink

Restaurant, Bar

Health & Fitness

Fitness Center

Parking & Transportation

Parking, Valet parking

Business

Conference facilities, Business center, Meeting facilities

In the rooms

Accessible, Balcony, Safe deposit box

Policies

24-hour Front Desk Service, Express check-out