The Surrey

4.70 miles from city center

Room options

Location

9.4

Great location

Elegantly understated upper east side. Location quiet beautifully appointed. So many amazing hotels in the city.

Good to know

Check in from:15:00
Check out before:12:00

Hotel description

The 5-star The Surrey Hotel offers comfort and convenience whether you're on business or holiday in New York (NY). The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Take advantage of the hotel's 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, valet parking, car park. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, spa, massage, garden. The Surrey Hotel combines warm hospitality with a lovely ambiance to make your stay in New York (NY) unforgettable.

Reviews

Provided by TrustYou

8.5
Very GoodBased on 2050 reviews

Very good wellness hotel. Close to Upper East Side. Good for sightseeing and close to the city center. Fantastic service.

8.5
Very GoodBased on 2050 reviews

Friendly atmosphere. Friendly service.

Excellent wellness hotel

Top 1% in city

Excellent luxury hotel

Top 2% in city

Excellent boutique hotel

Top 6% in city

Location
9.4

Great location

Elegantly understated upper east side. Location quiet beautifully appointed. So many amazing hotels in the city.

Service
7.3

Fantastic service

Effortless check-in. Apology from front desk. Service was impeccable.

8.5
Very GoodBased on 2050 reviews

Very good wellness hotel. Close to Upper East Side. Good for sightseeing and close to the city center. Fantastic service.

8.5
Very GoodBased on 2050 reviews

Friendly atmosphere. Friendly service.

Room
6.1

Room is all right

Chairs are old and dirty. Walls are quite dirty. Carpet smelled of urine.

WiFi
5.8

Regular internet service

Wi-fi were included. Were charged for premium internet. Standard WIFI was fairly slow.

Breakfast
5.1

Breakfast is average

The toast was on the wrong bread. Dining as well as breakfast in the restaurant were delicious. Breakfasts are excellent.

Cleanliness
5.0

Quite clean

Chairs are old and dirty. Dirty dishes from in room dining. Lobby was dirty and gross.

Rates from all sites

Total price for 1 night, 2 guests, 1 room

Amenities

Food & Drink

Internet

Concierge

Business

Health & Fitness

Room service

General

Garden, Laundry, Security, Heat, Wedding facilities, Pets allowed, Accessible, Elevator, WiFi, Multilingual staff, Non-smoking, Safe deposit box

Internet

Internet access, WiFi

Parking & Transportation

Limousine, Valet parking, Parking, Shuttle service

Policies

Express check-out, Express check-in, 24-hour Front Desk Service

Leisure

Spa, Massage

Food & Drink

Restaurant, Bar

Health & Fitness

Fitness Center

Services

Wake-up call, Concierge, Room service, Luggage storage, Bell staff, Currency exchange, Daily newspaper, Baby-sitting

In the rooms

Heat, Accessible, Air conditioning, Iron, Balcony, Safe deposit box

Business

Business center, Meeting facilities