The Westin Boston Waterfront

The Westin Boston Waterfront

8.1
Wonderful!
15 reviews
Ranked #5 in Boston hotels
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  • 9.8
    Business Travelers
  • 6.6
    Foodies
  • 5.8
    Trendsters
  • 5.8
    Luxury Travelers
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425 Summer St, Boston, MA 02210
1 (888) 271-2681Edit info
Description
This hotel is located near the water close to the World Trade Center. The Westin Boston Waterfront features 24-hour room service, as well as an onsite Starbucks. There is also an abundant amount of ... Read more
meeting and event space onsite. All guest rooms feature Westin's signature Heavenly Bed and Heavenly Bath products.

Features:
Dining options at The Westin Boston Waterfront include 4 restaurants and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a fitness facility, and a children's club. This 4.0 star property has a business center and offers small meeting rooms and audio visual equipment. High speed Internet access is available in public areas. This Boston property has 75000 square feet of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, valet parking, and a concierge desk. This is a smoke free property.

Guestrooms:
There are 793 guestrooms at The Westin Boston Waterfront. Beds come with pillowtop mattresses, signature bedding, triple sheeting, and down comforters. Coffee/tea makers and minibars are offered. Bathrooms feature shower/tub combinations, bathrobes, and hair dryers. In addition to complimentary newspapers, guestrooms offer multi line phones with voice mail. Televisions have pay movies. Air conditioned rooms also include desks, electronic check out, electronic/magnetic keys, and irons/ironing boards. Guests may request refrigerators, hypo allergenic bedding, and wake up calls. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non smoking.

Notifications and Fees:
The following fees and deposits are charged by the property at time of service, check in, or check out.
  • Self parking: US$ 32 per day
  • Valet parking: US$ 42 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities

Swimming Pool
Fitness Center
Free WiFi
Internet Access
Laundry Services
Business Center
Meeting Rooms
Pets Allowed
Air conditioning
Connecting Rooms

Member Reviews(15)

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Medford, New Jersey, USA

Very nice hotel next to convention center. Rooms were very clean and bed was comfortable.

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Richmond

The Westin is a nice enough hotel. Comfortable beds, good room service, open spaces. The problem is it's not really centrally located. Although the area is being built up prepare to walk a few blocks to restaurants.

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Antalya, Turkey

It's so expensive and it doesn't deserve it. Just so close to convention center.

Recommended for:Business Travelers
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Local from Boston, Massachusetts, USA

There's no denying that the Westin is a very nice hotel. It's got a nice indoor pool, a fitness center, concierge, laundry service and an impressive business center. And many of the rooms come with some seriously stunning skyline views. It's a huge hub for meetings, conferences and conventions, which adds a busy, hectic feel to the communal spaces, but I'm sure it's very pleasant and fun if you're actually there as a participant in one of these conventions. The place just has a very stiff, corporate style that could turn some people off.

Recommended for:Business TravelersFoodiesNightlife LoversTrendsters
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Newport Beach, California, USA

While there is a lot of negative press surrounding this Westin, I can only review what I personally experienced, and overall, I had a good experience here

The location of the Westin is very close to the airport and can be reached via the WTC stop on the bus for $2, an airport shuttle $15, or a taxi ~$20. The location is near a metro and the convention center, though is not located in an area that has a lot to do directly surrounding it.

My room was kept nice and clean, had a comfortable bed with good pillow choices, and an awesome heavenly shower with 2 shower heads. Thankfully internet was included in our conference package, but it usually runs $12-19 a day... WTF?!

The conference space was well maintained and easy to navigate. I had meals catered by their in house staff, and they were good for the fact that they needed to feed about 700 people each day. I stayed far away from the $20 Sauciety breakfast, and don't drink *cough* Starbucks (though I appreciate that they have one in the building for those that do).

There was also a solid pool / jazuzzi and workout facility that had good hours in the morning and evening.

Overall the Westin seems reasonable for a big conference, but has a lot of variables that can nickel and dime you if you're not careful. This would not be my choice of hotels if I was here on my own, but it was suitable for our needs.

3 stars.

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Local from Boston, Massachusetts, USA

This building is massive and a big hotspot for conventions, and if there’s some major event happening here or in the nearby convention center, it’s probably your best bet. Unfortunately, the staff was a little snippy and impatient with me, and I think I caught one of the bellhops making fun of me behind my back. That may have just been my experience, though. On the plus side, there are three restaurants, a City Bar, and a Starbucks in the building, and while you’re not close to downtown, there are things to see and do nearby if you get downtime, particularly the ICA, which is almost right across this street. There are also three different views for the same price, all of which are more than just a brick wall, and a couple of which give you an excellent view south.

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Portola Hills, California, USA

Excellent hotel. Conveniently located next door to the convention center. Restaurants have good food.

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Pro 2018
London, UK
First to Review

This modern Westin offers a great business stay. Its contemporary rooms are elegant, offers plenty of space and super comfortable beds. The service is consistently good. It is not conveniently located for travelers on holiday; it is rather ideal for business that are specifically taking place at the nearby convention center.

Recommended for:Business Travelers
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Local from Boston, Massachusetts, USA
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Local from Cambridge, Massachusetts, USA
Recommended for:Business TravelersFamily TravelersLuxury Travelers
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Winterville
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Union City
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San Francisco
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Shanghai
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Sheridan, Oregon
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Amenities

Internet Access
  • Free WiFi
  • Wired high-speed Internet access (surcharge)
Dining & Drinks
  • Breakfast available (surcharge)
  • Coffee shop or cafe
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Indoor pool
  • 24-hour health club
Parking
  • Self parking (surcharge)
  • Valet parking (surcharge)
Accessibility
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Pets
  • Pets allowed (no fees)
Services & Conveniences
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Business center
  • Meeting rooms 25
  • Wedding services
  • Conference space
  • Porter/bellhop
  • Gift shops or newsstand
  • ATM/banking
Bath
  • Private bathroom
  • Hair dryer
  • Shower/tub combination
Bed
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Down comforter
  • Rollaway/extra beds (free)
In-Room Dining
  • Room service (24 hours)
  • Coffee/tea maker
  • Refrigerator
  • Free bottled water
Media & Technology
  • Flat-panel TV
  • Premium TV channels
  • Pay movies
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • Bathrobes
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • Desk
  • In-room safe
  • Free newspaper
Property Info
  • Total number of rooms - 793
  • Number of floors - 16
  • Express check-out
  • Express check-in
The Westin Boston Waterfront

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