Pacific Palms Resort

Pacific Palms Resort

8.011 reviews
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  • 9.8
    Luxury Travelers
  • 6.9
    Nightlife Lovers
  • 6.3
    Business Travelers
  • 5.6
    Outdoor Enthusiasts
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One Industry Hills Parkway, City of Industry, CA 91744
1 (888) 271-2681Edit info
AMAZING VIEW!! I took just about anyone and everyone to Pacific Palms just for the view in itself, at night time it is especially romantic ( notes to guys trying to impress their ... Read more
ladies) ! Aside from the obvious fave of mine, the customer service skills were incredibly impressive! I've been here for weddings to meetings and those front desk ladies not only serve as check-ins they were my map guides too! Rosalyn the front desk girl was especially helpful, she was able to help my elderly grandma who doesn't speak a lick of english to the rooms she was staying at! its a good thing they have people that can speak mandarin so fluently being that the City of Industry is full of majority Asian speakers. I have yet to try their afternoon brunch, so that will probably be my next visit to Pacific Palms!

Amenities

Bar
Swimming Pool
Spa Services
Fitness Center
Free WiFi
Internet Access
Free Parking
Laundry Services
Business Center
Meeting Rooms
Pets Allowed
Air conditioning
Connecting Rooms
Room Service

Member Reviews(11)

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8.0/10
Wonderful!
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Local from Los Angeles, California

The place is far out near hacienda heights, it has a golf course and driving range, it isn't much of a resort but more of a big convention hall and event space for like weddings and stuff. Wifi is available in the lobby but no wifi elsewhere besides the rooms.

Recommended for:Business Travelers
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Local from West Covina, California

GREAT service and beautiful atmosphere.

This is one of the most beautiful resorts/conference centers I've seen in the area.
The lobby is beautiful and the view from the balcony is breathtaking.
Our room was huge, very modern and very clean. The bathroom was spotless.

All the staff were nice and friendly. Front desk always greeted us. Maids were very accommodating.

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Local from Glendale, California, USA

Wifey and I need a getaway and man was this place worth every penny!!! It's located in the City of Industry but would never know you were there!!! I honestly felt like we were transported to a whole different place entirely!!! With the different resturaunts, clubs on site and views of Beautiful Greens out your window you will be glad you came!

Recommended for:Budget TravelersLuxury TravelersNightlife Lovers
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Local from San Gabriel, California

I came here to attend my cousin's wedding on the pavillion. It was a great venue and had a terrific view. The bar downstairs was a nice little spot. And the patio area with the fire pits was real chill. Another cool thing about this place was the nice stroll along it's golf course.
The staff at this hotel was very helpful, from the valet to the server's of the wedding. One person that did stand out amongst them was Rosalyn at the front desk. During the course of the evening, I was walking in the lobby of the hotel and had a few questions about the place. Rosalyn was eager to answer all my questions and give me information on booking a room. She also told me about a few places to go around the area for after the wedding and future stays.
Because of Rosalyn and everything else that night, I'd certainly come check out this place again. See you next time, Pacific Palms!

Recommended for:Budget Travelers
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Anaheim, California

AMAZING VIEW!!

I took just about anyone and everyone to Pacific Palms just for the view in itself, at night time it is especially romantic ( notes to guys trying to impress their ladies) !
Aside from the obvious fave of mine, the customer service skills were incredibly impressive! I've been here for weddings to meetings and those front desk ladies not only serve as check-ins they were my map guides too!
Rosalyn the front desk girl was especially helpful, she was able to help my elderly grandma who doesn't speak a lick of english to the rooms she was staying at! its a good thing they have people that can speak mandarin so fluently being that the City of Industry is full of majority Asian speakers.

I have yet to try their afternoon brunch, so that will probably be my next visit to Pacific Palms!

Recommended for:Luxury Travelers
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Local from Los Angeles, California, USA

Did a wedding here for a client so this is about their banquet services. Absolutely amazing!! The place is huge so try to book golf carts to get yourself around. Other than that, staff is wonderful and extremely accommodating. Thank you PP!!

Recommended for:Nightlife LoversLuxury Travelers
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Huntington Beach, California, USA

This is a really great hotel if you are a golfer or conventioneer! This hotel caters to groups, especially golf groups, weddings and special events. It is a good place to stay if you are attending an event. The rooms are comfortable and spacious. The decor is clean and service overall was excellent. I wouldn't hesitate to stay there again.

Recommended for:Business TravelersFoodiesLuxury TravelersOutdoor Enthusiasts
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Irvine, California, USA

Pacific Palms is located on top of a hill in the City of Industry, between the 10 and 60 freeways, so it's a little hard to get to. The staff is friendly, but service in the restaurant can be slow. The food is decent, nothing out of the ordinary.

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Local from Diamond Bar, California, USA

Free parking in the back... it's a HUGE parking lot in the back...

Hotel:
Stayed here for a night and it's SO pretty. I had a great view of the golf course and could see the club attached. The bed was soft and the room was just freaking pretty! But... it's not worth the money. EXPENSIVE.

Lobby:
That was a fancy area. Very posh and pretty.

Club:
Maybe it was the night I went but... MAJOR COUGARVILLE. It gets pretty busy and I felt really young. Obviously City of Industry is not a place to party but still MEOW.

Overall: Nice but not worth the $$$$

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Local from West Covina, California, USA

This is a very nice hotel with a very nice view. My husband enjoys it because it has a great golf course and driving range for him to play at.

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Local from West Covina, California
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Amenities

Internet Access
  • Free WiFi
Dining & Drinks
  • Bar/lounge
  • Breakfast available (surcharge)
Fitness & Recreation
  • Concierge services
  • Golf course on site
  • Outdoor pool
  • Spa tub
  • Sauna
  • Spa services on site
  • Full-service spa
  • Spa treatment room(s)
  • Health club
Parking
  • Free self parking
  • Free RV truck parking
  • Valet parking (surcharge)
Accessibility
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Pets
  • Pets allowed
Services & Conveniences
  • Hair salon
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Business center
  • Meeting rooms 28
  • Wedding services
  • Conference space
  • Porter/bellhop
  • Gift shops or newsstand
  • ATM/banking
Bath
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
Bed
  • Hypo-allergenic bedding available
  • Rollaway/extra beds (surcharge)
In-Room Dining
  • Room service (limited hours)
  • Minibar
  • Coffee/tea maker
  • Refrigerator (on request)
Media & Technology
  • Phone
  • Television in common areas
  • Premium TV channels
  • LED TV
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • Bathrobes
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • Balcony
  • Desk
  • In-room safe
  • Free weekday newspaper
Property Info
  • Total number of rooms - 292
  • Number of floors - 11
  • Express check-out
  • Express check-in
Pacific Palms Resort

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