Doubletree Cleveland Downtown / Lakeside

Doubletree Cleveland Downtown / Lakeside

6.54 reviews
Ranked #15 in Cleveland hotels
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1111 Lakeside Avenue, Cleveland, OH 44114
1 (888) 271-2681Edit info
Description
Located on the shore of Lake Erie, the DoubleTree Cleveland Downtown Lakeside is close to the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Browns Stadium.



Features.
Dining

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options at DoubleTree Cleveland Downtown Lakeside include Stadium 3 Bar and Grille. Room service is available during limited hours. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This 3.5 star property has a business center and offers small meeting rooms and audio visual equipment. Complimentary wireless Internet access is available in public areas. This Cleveland property has event space consisting of banquet facilities, conference/meeting rooms, and exhibit space. Guest parking is available for a surcharge. Additional property amenities include a Starbucks coffee shop/café, multilingual staff, and gift shops/newsstands.



Guestrooms.
There are 379 guestrooms at DoubleTree Cleveland Downtown Lakeside. Furnishings include desks and sofa beds. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. In addition to complimentary wireless Internet access, guestrooms offer multi line phones, voice mail, and complimentary weekday newspapers. High definition televisions have pay movies. Air conditioned rooms also include coffee/tea makers, blackout drapes/curtains, irons/ironing boards, and clock radios. Housekeeping is offered and guests may request wake up calls. Cribs (infant beds) and rollaway beds are available on request.



Notifications:

  • Minimum Spring Break check in age: 21 years old
  • The following fees and deposits are charged by the property at time of service, check in, or check out. Self parking: US$16 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities

Bar
Restaurant
Swimming Pool
Fitness Center
Spa Services
Free WiFi
Internet Access
Laundry Services
Business Center
Meeting Rooms
Air conditioning
Connecting Rooms
Room Service

Member Reviews(4)

Reviews
6.5/10
Pretty good
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Grove City

Nice hotel and location. However, the staff service was atrocious. One lounge server was amazing. One maid nice. Front desk, restaurant servers, maintenance, and another lounger server was just terrible. Locked out our room for 1.5 hours. Key didn't work, neither did the front desk key. Maintenance came to take door lock off, but not batteries to replace the lock. So we still couldn't get in until the batteries were obtained. And there was no sense of urgency to fix the issue. No apologies from any staff. And when we expressed this dissatisfaction, they comped our $18 parking fee. Still no apology for sitting in the hall for 1.5 hours.

Recommended for:Business Travelers
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Denver, Colorado, USA

Much better experience than the embassy suites a few blocks over. No special treatment as a HH diamond but that is typical with Hilton anymore. Executive lounge is nice and staff remembered names of regulars. Nice touch.

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Local from Cleveland, Ohio, USA

This downtown DoubleTree couldn't get any closer to Lake Erie, which makes for a really great guestroom view. Lake Erie can be really beautiful during the spring and summer times. The hotel itself has everything you need, including a huge pool and workout room. If you're a member of the Hilton rewards program, be sure to take advantage of it -- your points can grab you a sweet room but it can also give you access to one of the executive floor lounges, which includes some nice loyalty perks like breakfast and refreshments. I’ve got to say, this DoubleTree property is all about customer services for all of their guests, but they seem to really appreciate repeat guests and recognize the loyalty of those who are frequent travelers. Very much appreciated.

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Local from Cleveland, Ohio, USA
First to Review

Any hotel that greets guests with warm chocolate walnut chip cookies is all right in my book! Seriously though -- this DoubleTree features an incredibly friendly staff, big, comfy rooms, a beautiful Grand Ballroom and an exceptional view of Lake Erie. You’re quite literally lakeside, so the view is wonderful on a clear, sunny day in Cleveland. This hotel was recently redesigned a few years ago, so it's one of the more modern places to stay in the downtown area if you’re looking for contemporary design over historic architecture. There’s a great restaurant on the property as well as an in-house Starbucks for coffee fans. The bellmen in the lobby are some of the friendliest employees there and are always quick to make a guest laugh!

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Photo Gallery

Amenities

Internet Access
  • Free WiFi
Dining & Drinks
  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Coffee shop or cafe
  • Snack bar/deli
  • Coffee/tea in common areas
Fitness & Recreation
  • Indoor pool
  • Fitness facilities
  • Spa tub
Parking
  • Self parking (surcharge)
Accessibility
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Traveling with Children
  • No cribs (infant beds) available
Pets
  • Pets not allowed
Services & Conveniences
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Business center
  • Meeting rooms 13
  • Conference space
  • Porter/bellhop
  • Gift shops or newsstand
  • ATM/banking
Bath
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
Bed
  • Rollaway/extra beds (surcharge)
In-Room Dining
  • Room service (limited hours)
  • Coffee/tea maker
Media & Technology
  • Phone
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • HDTV
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • Desk
  • Free weekday newspaper
Property Info
  • Total number of rooms - 379
  • Number of floors - 18
  • Express check-out
Other Policies
  • Noise-free rooms not guaranteed
Doubletree Cleveland Downtown / Lakeside

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