Hyatt Regency Waikiki Resort & Spa

Hyatt Regency Waikiki Resort & Spa

8.916 reviews
Ranked #11 in Honolulu hotels
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  • 8.0
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  • 6.9
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  • 5.6
    Business Travelers
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2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815
1 (888) 271-2681Edit info
Description
Located in the historical district, this family friendly Honolulu resort is close to Waikiki Beach and International Market Place. Other attractions include Diamond Head.

Features.
This Honolulu

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property has a private beach. Dining options at Hyatt Regency Waikiki Beach Resort & Spa include a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include 2 spa tubs. Also located on site are an outdoor pool, a fitness facility, and a sauna. The property's full service health spa has massage/treatment rooms, facials, and beauty services. This 4.0 star property has a business center and offers small meeting rooms, secretarial services, and audio visual equipment. Wireless and wired high speed Internet access is available in public areas (surcharges apply). This Honolulu property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Wedding services and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a poolside bar, valet parking, and a concierge desk. This is a smoke free property.

Guestrooms.
There are 1,229 guestrooms at Hyatt Regency Waikiki Beach Resort & Spa. Beds come with signature bedding, triple sheeting, and down blankets. Refrigerators and coffee/tea makers are offered. Bathrooms feature shower/tub combinations with handheld showerheads. They also offer designer toiletries, bathrobes, and hair dryers. Wireless Internet access is available for a surcharge; guestrooms also offer cordless phones, voice mail, and in room safes (accommodate laptops). Televisions have premium cable channels and pay movies. Air conditioned rooms also include desks, blackout drapes/curtains, electronic check out, and electronic/magnetic keys. Guests may request a turndown service, hypo allergenic bedding, and wake up calls. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non smoking.



Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Valet parking: US$ 33 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities

Bar
Swimming Pool
Fitness Center
Spa Services
Free WiFi
Internet Access
Laundry Services
Business Center
Meeting Rooms
Childcare
Cribs Available
Pets Allowed
Air conditioning
Connecting Rooms
Room Service

Member Reviews(16)

Reviews
8.9/10
Wonderful!
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2
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Calgary, Canada

Stayed at here from Tuesday, May 15th, 2018 to Monday, May 21st, 2018.
- Check-In: (5/5) Quick and friendly staff. Kathi helped us. [I must note that we did check-in at 9:00 PM because we had a late flight so there was no one else. The peak times I noticed for check-in here was 3:00 PM with the check-in line being about 15 to 20 minute wait.]
- Rooms: (4/5) Booked for an 'Ocean View Room' got upgraded to an 'Ocean Front Room' free of charge. Then we eventually upgraded to the Penthouse Suite room 3905.Both rooms are very spacious, somewhat modern. The carpet makes it look dated but overall very clean and spacious room. Provided us blow-dryer, robes, slippers, shampoo, conditioner, etc.
- Amenities: (4/5) The pool is a fair size but not as big as I expected for such a large hotel. The hot tub is a good size and the gym won me over, even though I didn't end up using it I did check it out. Gym is open 24/7, good size and has all necessary equipment - cardio machines, cables, squat machine, dumbbells, barbells, etc.
- Staff/Customer Service: (5/5) From the moment we arrived to the moment we left everyone went above and beyond to make sure we were happy. There was one issue we experienced when we wanted to transfer to the penthouse, and we were told that staff would take our luggage/belongings from our previous room up to our new room. We left for the day and made sure all our stuff was neatly packed. However, when we got back at around 3:30PM our old room was getting cleaned, our bags were still sitting in there, and no one had contacted us about our new room. It took some consistent e-mails and calls to the assistant manager, Kai, who apologized for the delay. He explained that the previous occupants did a late check out and they were experiencing very busy check-ins. We completely understood but were unhappy with the fact that they didn't communicate this to us and we were left without a room for a little as our old room was getting cleaned and we didn't want to go in there while it was being serviced. Nevertheless, the manager apologized and Kai ended up reaching out to us and covering all our room charges to make up for the issue.
- Overall: 9/10 - Aside from the minor issue we experienced with moving rooms, the pool size, and the construction that was occurring which prevented us from going onto the balcony in our first room it was an excellent stay. I would purely come back for the customer service, they really care about their clients here.

Recommended for:Business TravelersFamily TravelersLuxury TravelersAdventure Travelers
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Tempe, Arizona

Staying here for years. The hospitality is always overwhelming and heart warming. 39th floor views.
Suite life spoils you.

Recommended for:Luxury Travelers
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San Francisco, California, USA
Ambassador

Hyatt Regency in Waikiki has always been one of my favorite hotels. With a courtyard with waterfall, parrots, fine dining and neat shops, it's a nice break away from the chaos of Kalakaua at night.

Recommended for:Family TravelersFoodiesLuxury Travelers
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Huntington Beach, California, USA

I have stayed here several times.
It is huge and impersonal.
It caters to a mostly Japanese Clientele and there are always big crowds as this hotel also caters to groups and conventions.
It is across the street from waikiki beach and the pool is on the 9th floor along with a restaurant that has great food and drinks overlooking the city.
Rooms are big and because the hotel towers are round most of the city view rooms also have views of the ocean.

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San Luis Obispo

Right in the heart of Waikiki, the Hyatt Regency may be a chain, but it's slicker than a lot of the other overpriced properties by the beach. There's tons of fun for kids here (including Camp Hyatt activities, so parents can get some time alone), and the beach is just a short walk outside your door. It's midway down the Kalakaua Ave strip, which is convenient, too.

Recommended for:Family Travelers
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Local from Honolulu, Hawaii, USA
First to Review

Stayed here with out of towner friends. I was really impressed by this hotel.

The rooms are very spacious and very clean. The beds were nice and comfy too. Although we didn't have the ocean view, we still had the great view of the mountains side. The morning sunrise was beautiful and the fresh hawaiian breeze was so refreshing. Only a few hundred feet walk from all the stores and boutiques and all the high-end stores are right on the hotel's door steps.

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Concord, California

Checkin was a breeze! Beautiful room and outstanding view!!! The room is a nice size, balcony with table and 2 chairs, dresser, 2 end tables, nice desk, mini fridge and laptop size safe. This room is on the 33rd floor, Diamond head tower.

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San Jose, California

It's a nice Hotel. Pretty open lobby. It's a short walk from the beach.The location was great.

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This hotel is right across the street from the Duke Kahanamoku statue and Waikiki Beach. There are a number of shops in the hotel and in the surrounding buildings, including an ABC Store. There are two towers of rooms, and the Oceanside has some great views of all the surfers. The rooms are standard size with standard amenities.

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San Francisco, California, USA

Though right in the middle of Waikiki bustle and noise, this Hyatt is deliberately designed to be an oasis. Not directly on the beach, it at least looks over Kalakaua Avenue for an unbroken view of the ocean. The two narrow towers of rooms are connected by an open air mini-mall and a 2nd floor patio level, which are much nicer than I'm making them sound. :) It's a really nice hotel that's very central.

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Carlsbad, California

Awesome hotel, on the beach. Great service

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Tokyo, Japan
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Fujisawa, Japan
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Buderim, Australia
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Thessalonike, Thessaloniki, Greece
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Frankfurt, Germany
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Photo Gallery

Amenities

Internet Access
  • Free WiFi
  • Computer station
  • iPod docking station
Dining & Drinks
  • Poolside bar
  • Breakfast available (surcharge)
  • Grocery/convenience store
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Picnic area
  • Shopping on site
  • Local Expert Concierge
  • Beach towels
  • Terrace
  • Outdoor pool
  • Fitness facilities
  • Sauna
  • Spa services on site
  • Full-service spa
  • Spa treatment room(s)
  • In-room massage available
Parking
  • Self parking (surcharge)
  • Valet parking (surcharge)
Accessibility
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Traveling with Children
  • Babysitting or childcare (surcharge)
  • Children's club
  • Supervised childcare/activities (surcharge)
  • Children's club (surcharge)
  • Free cribs/infant beds
  • In-room childcare (surcharge)
Pets
  • Pets allowed
Services & Conveniences
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Designated smoking areas
  • Business center
  • Meeting rooms 11
  • Wedding services
  • Conference space
  • Porter/bellhop
  • Gift shops or newsstand
  • ATM/banking
  • Conference center
Bath
  • Private bathroom
  • Hair dryer
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
Bed
  • Premium bedding
  • Rollaway/extra beds (surcharge)
In-Room Dining
  • Room service (limited hours)
  • Refrigerator
  • Free bottled water
Media & Technology
  • Phone
  • Free international calls
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Pay movies
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Slippers
  • Bathrobes
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • Lanai
  • Desk
  • Free local calls
  • In-room safe (laptop compatible)
  • Free weekday newspaper
Property Info
  • Total number of rooms - 1230
  • Number of floors - 40
  • Year Built 1976
  • Express check-out
  • Express check-in
Hyatt Regency Waikiki Resort & Spa

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