Houston Marriott West Loop by the Galleria

Houston Marriott West Loop by the Galleria

8.03 reviews
Ranked #58 in Houston hotels
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Popular with:
  • 9.8
    Business Travelers
  • 8.2
    Nightlife Lovers
  • 8.2
    Luxury Travelers
  • 6.7
    Art & Design Lovers
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1750 West Loop South, Houston, TX 77027
1 (888) 271-2681Edit info

Amenities

Bar
Restaurant
Swimming Pool
Fitness Center
Free WiFi
Internet Access
Laundry Services
Business Center
Meeting Rooms
Cribs Available
Air conditioning
Connecting Rooms
Room Service

Member Reviews(3)

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Local from Houston, Texas, USA
First to Review

The sign outside the Houston Marriott West Loop by The Galleria still advertises the “Alexander” restaurant, which doesn’t exist after renovations. After being treated so well at other hotels, I was surprised to find customer service here lacking. When I asked for help, one of the lobby front desk agents dismissed me and resumed her casual conversation with a guest, explaining that she used to work as an airline ticket agent in Atlanta, which may explain her attitude toward customer service: “Control the customer; don’t let the customers control you.” The indoor pool – isolated behind a partition separating it from a conference room and stripped bare of any decor – looks more like a physical therapy pool in a mental hospital than a place for relaxation.

Recommended for:Business TravelersFamily TravelersLuxury TravelersNightlife Lovers
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Local from Houston

Beautiful bar. Watching an Astros game with great personal service

Recommended for:Business TravelersLuxury TravelersNightlife LoversArt & Design Lovers
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Amenities

Internet Access
  • Free WiFi
Dining & Drinks
  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Snack bar/deli
  • Coffee/tea in common areas
Fitness & Recreation
  • Concierge services
  • Indoor pool
  • Health club
  • Use of nearby fitness center (discount)
Transportation
  • Free shopping center shuttle
Parking
  • Self parking (surcharge)
  • RV, bus, truck parking
  • Valet parking (surcharge)
Traveling with Children
  • Free cribs/infant beds
Pets
  • Pets not allowed
  • Only service animals are allowed
Services & Conveniences
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Business center
  • Meeting rooms
  • Wedding services
  • Conference space
  • Porter/bellhop
  • Gift shops or newsstand
  • ATM/banking
Bath
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
Bed
  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (free)
In-Room Dining
  • Room service (limited hours)
  • Microwave (on request)
  • Coffee/tea maker
  • Refrigerator (on request)
Media & Technology
  • Phone
  • Satellite TV service
  • Television
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • Desk
Property Info
  • Total number of rooms - 573
  • Number of floors - 13
  • Express check-out
  • Express check-in
Houston Marriott West Loop by the Galleria

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