Sheraton Universal Hotel

Sheraton Universal Hotel

7.010 reviews
Ranked #36 in Los Angeles hotels
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Showing lowest prices(Avg. nightly price)
Popular with:
  • 9.8
    Business Travelers
  • 9.4
    Luxury Travelers
  • 7.7
    Family Travelers
  • 7.2
    Nightlife Lovers
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333 Universal Hollywood Drive, Los Angeles, CA 91608
1 (888) 271-2681Edit info
This hotel is located in Universal City. Gibson Amphitheatre and Universal Studios are area attractions. Other attractions include Hollywood Sign.

Dining options at Sheraton Universal Hotel

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include a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include an outdoor pool, a spa tub, and a fitness facility. This 3.5 star property offers limo/town car service, audio visual equipment, and business services. High speed Internet access is available in public areas. This Universal City property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Wedding services and tour assistance are available. Additional property amenities include a poolside bar, a concierge desk, and multilingual staff. This is a smoke free property.

There are 451 guestrooms at Sheraton Universal Hotel. Beds come with down comforters and premium bedding. Bathrooms feature makeup/shaving mirrors, designer toiletries, and hair dryers. Guestrooms offer voice mail and complimentary weekday newspapers. 32 inch LCD televisions have video game consoles and pay movies. Air conditioned rooms also include desks, coffee/tea makers, electronic check out, and electronic/magnetic keys. Guests may request a turndown service, refrigerators, and hypo allergenic bedding. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non smoking.

Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Self parking: US$ 18 per day
  • Valet parking: US$ 23 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Swimming Pool
Fitness Center
Spa Services
Free WiFi
Internet Access
Laundry Services
Business Center
Meeting Rooms
Pets Allowed
Air conditioning
Connecting Rooms
Room Service

Member Reviews(10)

Pretty good
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Houston, Texas, USA

This is an overpriced hotel that looked as though it has not been updated in a couple of decades.

When I ordered room service, they could not even find the right room - they just knocked on other hotel room doors until I heard them. Then the person who brought the food complained about it being the kitchen's fault.

When I tried to get an itemized bill of my stay for my expenses, which they did not provide, a rude, fast talking girl told me that it was "too late," That I should have requested it at the time I was there. I have never had that experience anywhere else I have stayed.

I will absolutely NEVER stay at a Sheraton Hotel, again, anywhere because of the horrible experience I had at this dismal, overpriced hotel. Now I am out $275.00 for my expenses.


Huntington Beach, California, USA

I've stayed here many times and have always loved it! Great location to stay at if you're visiting Universal Studios also if you're going to Hollywood but want to retreat to someplace quiet. The restaurant is lovely and the service is great!

Recommended for:Business TravelersFamily TravelersLuxury TravelersNightlife Lovers
Local from Los Angeles, California, USA

Convenient location if you're visiting Universal Studios but not much else to recommend it. Antiseptically corporate feel. Moderately nice views from the 21st floor Starlight Room.

Recommended for:Family Travelers
Tustin, California, USA

Nice hotel but over priced in my opinion. Tough to swallow the prices here considering that its a Sheraton... not a 5 star resort. But not a bad place for events like weddings or proms etc.

South San Francisco, California, USA

Great place to stay and nice location if you will be spending a few days touring Universal Studios or visiting the Studio City area. If you are planning to visit Universal Studios, they have a free shuttle that drops you off there. Skip the line at the entrance and just buy tickets from the Concierge in the lobby of the hotel. The rooms were spacious and clean and gad a nice view of Studio City.

Atlanta, Georgia

Right at Universal Studios. Gr8 location, gr8 staff. Very clean and plush feeling interior. Good workout facility. Have seen several entertainers staying at hotel while we were there. Perfect for exploring North Hollywood and Burbank area by car. Check out Good Neighbor Restaurant(North Highland to Cahuenga) for breakfast and U might see of tv personalities there. Chatted with Cedric The Entertainer there once. Also saw Alfonso Ribeiro of Fresh Prince Of Bel Air sitting 1 table away from us with his daughter presumably.

Local from Pasadena, California, USA

When visiting the Universal Studios tours, this hotel tower is one of two choices close-by (the other is Hilton) and of the two, I’d say the Sheraton has slightly less corporate feel but with all the expected amenities of a big chain. After the grand cul-de-sac drive, on entering the shiny mirrored lobby, there’s a swanky feel with lots of plush seating arrangements and a bar off of registration filled with framed images of Hollywood stars. There’s a big gift shop, spacious business center and fitness room, too. The inviting landscaped pool area downstairs has indoor/outdoor dining for a resort-like atmosphere. Request a room up high facing north for pleasant hillside views if you don’t want to see the vast expanse of the Valley. Located near the freeway for the drive to Beverly Hills or the beach, or take the Metro down the hill into Hollywood and downtown, and enjoy good local dining options, too.

Recommended for:Business Travelers
San Jose, California, USA
First to Review

This was probably the nicest hotel at the time I'd ever stayed in. Usually when I travel with family, we end up in places like the Best Western or Ramada. I've always held Sheraton in high regard because I recall going into one when I was much much younger elsewhere and I was simply impressed by how big the lobby was.

Now looking back, this place was really average. We were here for Universal Studios so ... that's all there was for the reason. The rooms were too small for a family of 4 in my opinion and the bathrooms had poor ventilation so by the 3rd shower, you're basically sitting in 100% humidity.

It's great if you're going to Universal, don't care too much about the room, and can get a good rate. Otherwise I'd skip.

Highlands Ranch
San Diego, California


Internet Access
  • Free WiFi
  • Computer station
  • Wired high-speed Internet access (surcharge)
Dining & Drinks
  • Bar/lounge
  • Poolside bar
  • Restaurant
  • Breakfast available (surcharge)
  • Coffee shop or cafe
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Video-game console
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Limo or Town Car service available
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • In-room accessibility
  • Accessible bathroom
Traveling with Children
  • No cribs (infant beds) available
  • Pets allowed
Services & Conveniences
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Multilingual staff
  • Business center
  • Meeting rooms 14
  • Wedding services
  • Conference space
  • Porter/bellhop
  • Gift shops or newsstand
  • ATM/banking
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Designer toiletries
  • Premium bedding
  • Hypo-allergenic bedding available
  • Down comforter
In-Room Dining
  • Room service (limited hours)
  • Coffee/tea maker
  • Refrigerator (on request)
Media & Technology
  • Television in common areas
  • Cable TV service
  • Premium TV channels
  • LCD TV
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • Desk
  • In-room safe
  • Free weekday newspaper
Property Info
  • Total number of rooms - 457
  • Number of floors - 20
  • Express check-out
Sheraton Universal Hotel

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