Pullman Marseille Palm Beach

Pullman Marseille Palm Beach

6.02 reviews
Ranked #15 in Marseille hotels
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  • 9.8
    Luxury Travelers
  • 7.4
    Family Travelers
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200 Corniche J.F Kennedy, 13007 Marseille, France
04 91 16 19 00Edit info
Description
Located in Marseille's Roucas Blanc neighborhood, this hotel is close to Prado Beach. Additional attractions include Parc Borely.

Features.
Dining options at Pullman Marseille Palm Beach include a

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restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a sauna, a fitness facility, and a steam room. Spa amenities include spa services and massage/treatment rooms. This 4.0 star property has a business center and offers small meeting rooms and audio visual equipment. Complimentary wireless Internet access is available in public areas. This Marseille property has event space consisting of banquet facilities and conference/meeting rooms. The property offers an airport shuttle (surcharge). Guest parking is available for a surcharge. Additional property amenities include a library, valet parking, and a concierge desk. This is a smoke free property.

Guestrooms.
Bathrooms feature makeup/shaving mirrors, bathrobes, and hair dryers. In addition to complimentary newspapers, guestrooms offer direct dial phones with voice mail. Televisions have satellite channels and pay movies. Air conditioned rooms also include desks, minibars, complimentary bottled water, and electronic/magnetic keys. Guests may request irons/ironing boards, hypo allergenic bedding, and wake up calls. Housekeeping is available. Cribs (infant beds) are available on request. Guestrooms are all non smoking.



Notifications and Fees:

The following mandatory hotel imposed fees are charged and collected by the hotel either at check in or check out.

  • A city/local tax will be charged
The above list may not be comprehensive. Mandatory hotel imposed fees may not include tax and are subject to change.

Additional fees and deposits may be charged by the property at time of service, check in, or check out.

Amenities

Bar
Restaurant
Swimming Pool
Fitness Center
Spa Services
Free WiFi
Internet Access
Laundry Services
Business Center
Meeting Rooms
Childcare
Pets Allowed
Air conditioning
Connecting Rooms

Member Reviews(2)

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Liverpool, UK

It's a bit far from the town, but with a view like this you won't mind. This place sits right on the beach and it's perfect for those who aren't such big fans of busy, loud cities like Marseille. You can really retreat here, there's an amazing pool area with great views across the Mediterranean and a spa offering all the treatments you could ask for. A little pocket of serenity on a beautiful bay in France's most hectic city. Great for families as the beach is just a few minutes walk!

Recommended for:Family TravelersLuxury Travelers
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Brooklyn, État de New York, États Unis
First to Review

This is a lovely property. Although a bit far from the Vieux Port area / central Marseille, the location is lovely with most of the property offering beautiful views of the ocean and nearby cliffs. The rooms, poolside, and F&B facilities are also very attractive and comfortable. It is also very nice that they have free wi-fi and a gratis business center with computers and printing facilities.

Unfortunately, the big negative with this property is that the front desk and concierge staff are the pits.

The people working the front desk when we visited were very unfriendly. They behaved as if it was an inconvenience that we arrived and they were very unfriendly about the entire check in process. In addition, the front desk / reception staff also seemed to operate according to very strict job descriptions and a non-transparent internal hotel hierarchy. If you ask the wrong question to the wrong person, expect a sneer and then to wait until the appropriate person becomes available (regardless of how easy the question might be or how long you will have to wait for the "right" person to appear).

We also had issues with the concierge. We left our credit card details (and a handsome tip) with the concierge so that he could follow-up with a shipping request. Although he had promised to contact us with the specifics on the cost before making the actual shipment, he shipped without our permission at an exorbitant cost of more than 700 Euro (for something that would have been much less expensive if he had not chosen the hotel's "preferred" vendor).

I'd love to love this place because it is a very attractive escape from Central Marseille; however, the front desk and concierge staff are terrible and clearly view having guests as an inconvenience.

My suggestion: scout out another property or plan to have a few roses poolside to offset the bad experiences you will have in the main lobby.

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Photo Gallery

Amenities

Internet Access
  • Free WiFi
  • Computer station
Dining & Drinks
  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
Fitness & Recreation
  • Concierge services
  • Beach towels
  • Beach sun loungers
  • Beach umbrellas
  • Garden
  • Terrace
  • Outdoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Sauna
  • Spa services on site
Parking
  • Self parking (surcharge)
  • Valet parking (surcharge)
Accessibility
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Traveling with Children
  • No cribs (infant beds) available
  • Babysitting or childcare (surcharge)
Pets
  • Pets allowed
Services & Conveniences
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • Elevator/lift
  • Multilingual staff
  • Free newspapers in lobby
  • Business center
  • Meeting rooms 15
  • Wedding services
  • Conference space
Bath
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
Bed
  • Premium bedding
  • Hypo-allergenic bedding available
  • Rollaway/extra beds (surcharge)
In-Room Dining
  • Minibar
  • Room service (24 hours)
  • Coffee/tea maker
  • Free bottled water
Media & Technology
  • Phone
  • Satellite TV service
  • LCD TV
  • Pay movies
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Slippers
  • Bathrobes
  • Connecting/adjoining rooms available
  • Desk
  • In-room safe
  • Iron/ironing board (on request)
  • Soundproofed rooms
Property Info
  • Total number of rooms - 160
  • Number of floors - 3
  • Express check-out
  • Express check-in
Pullman Marseille Palm Beach

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