Hacienda Puerta Del Cielo Eco Spa

Hacienda Puerta Del Cielo Eco Spa

10.01 review
Ranked #1 in Masatepe hotels
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  • 9.8
    Luxury Travelers
  • 7.5
    Outdoor Enthusiasts
  • 7.5
    Green Travelers
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Camino de los Bueyes, Nimboja #2, Masatepe, Nicaragua
1 (888) 271-2681Edit info

Amenities

Bar
Free Breakfast
Restaurant
Swimming Pool
Spa Services
Free WiFi
Internet Access
Free Parking
Laundry Services
Airport Transfer
Air conditioning

Member Reviews(1)

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Richmond
First to Review

My girlfriend booked a 5-day stay at Hacienda Puerta del Cielo as a surprise gift for my 45th birthday on New Year's day. I have traveled quite a bit in Europe and around the USA but had never visited Central America. When we landed in Managua, it was about 9:00 PM. Things were a bit chaotic as I don't speak Spanish and there were dozens of taxi drivers and vendors offering their services. It was a little overwhelming. We finally found our driver, Eder, who works for Hacienda Puerta del Cielo. From the moment we met Eder, he was friendly and very helpful. He took our bags for us and offered us cold, bottled water in the air-conditioned SUV in which he picked us up.

As we drove the bumpy and completely un-marked roads to the resort, Eder told us several times, "Don't worry, the roads are bad, but it's worth it". Honestly, this had us a little worried, but on the other hand, grateful we chose not to rent a car and attempt the drive ourselves.

We have probably all had the experience of seeing amazing photos of hotels, landscapes, and attractions only to be disappointed by them in person. This was absolutely not the case with Hacienda Puerta del Cielo. As soon as we pulled up to the main entrance, we realized this was something different. It was GORGEOUS, no less so because we were greeted by the staff with two ice cold glasses of Macuá (guava, mango, lemon juices mixed with rum). As we later discovered, it is impossible to take a bad photo at the resort, it is that beautiful from every angle. The views from the top of the volcano on which the resort sits are equally beautiful.

I could go on-and-on about the beauty of the resort (which it is), and the comfort and charm of the rooms (which they also are), but what really, truly makes Hacienda Puerta del Cielo such a lovely place and guarantees my girlfriend and I would return are the staff and the guests one meets while staying there. With only 16 rooms and communal meals, one has ample opportunity to get to know the other guests. For us, this turned out to be a wonderful treat and we made new friends almost instantly whom it was difficult to say goodbye to at the end of our stay.

But above everything else, the staff are amazing. The small staff of 10 work long hours but manage to attend to every desire and need, indulge loads of questions about Nicaragua and personal questions, and ALWAYS with a smile. I have stayed in many hotels, including quite expensive ones in Europe, and never have I encountered such genuinely friendly and attentive staff. They even surprised me with a fresh-baked cake and sang Happy Birthday to me at dinner on New Year's Eve. Such a sweet gesture.

If you're looking for an adventure that is off the beaten path, without sacrificing comfort and relaxation, you can't go wrong with Hacienda Puerta del Cielo. My girlfriend and I would return without hesitation ... and very likely will return, possibly bringing friends from home with us.

Recommended for:Outdoor EnthusiastsGreen TravelersLuxury Travelers
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Amenities

Internet Access
  • Free WiFi
Dining & Drinks
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Free breakfast
  • Restaurant
  • Coffee/tea in common areas
Fitness & Recreation
  • Tours/ticket assistance
  • Concierge services
  • Barbecue grill(s)
  • Garden
  • Terrace
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa services on site
  • Full-service spa
  • Spa treatment room(s)
  • In-room massage available
Transportation
  • Airport transportation (surcharge)
  • Area shuttle (surcharge)
  • Airport transportation - pickup (surcharge)
Parking
  • Free self parking
  • Free RV truck parking
Accessibility
  • No elevators
  • In-room accessibility
  • Accessible bathroom
Traveling with Children
  • No cribs (infant beds) available
  • Caters to adults only
Pets
  • Pets not allowed
Services & Conveniences
  • Luggage storage
  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff
  • Designated smoking areas
  • Wedding services
  • Designated smoking areas (fines apply)
Bath
  • Free toiletries
  • Hair dryer
  • Bathtub or shower
  • Rainfall showerhead
  • Partially open bathroom
Bed
  • Premium bedding
  • Hypo-allergenic bedding available
  • Egyptian-cotton sheets
  • No rollaway/extra beds available
In-Room Dining
  • Minibar
Media & Technology
  • Television in common areas
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Bathrobes
  • Individually decorated
  • Individually furnished
  • Ceiling fan
  • Iron/ironing board
  • Desk
  • In-room safe
  • Access via exterior corridors
Property Info
  • Total number of rooms - 10
  • Number of floors - 1
  • Year Built 2010
Hacienda Puerta Del Cielo Eco Spa

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