Holiday Inn & Suites North Beach

Holiday Inn & Suites North Beach

8.02 reviews
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3900 Atlantic Ave, Virginia Beach, VA 23451
1 (888) 271-2681Edit info
Description
This hotel is located in Virginia Beach. Neptune Statue is an area attraction. Additional attractions include Virginia Aquarium and Marine Science Center.

Features.
Dining options at Holiday Inn

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Express Virginia Beach Oceanfront include a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. High speed Internet access is available in public areas. Guest parking is complimentary. Additional property amenities include valet parking and laundry facilities. This is a smoke free property.

Guestrooms.
There are 143 guestrooms at Holiday Inn Express Virginia Beach Oceanfront. Guestrooms have balconies. Refrigerators and coffee/tea makers are offered. Bathrooms feature hair dryers. Televisions have cable channels, video game consoles, and pay movies. Rooms also include irons/ironing boards. Housekeeping is offered and guests may request wake up calls. Cribs (infant beds) and rollaway beds are available on request.

Notifications:

Additional fees and deposits may be charged by the property at time of service, check in, or check out.

Amenities

Bar
Swimming Pool
Fitness Center
Free WiFi
Internet Access
Free Parking
Laundry Services
Meeting Rooms
Business Center
Childcare
Air conditioning
Room Service

Member Reviews(2)

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Port Matilda
First to Review

This location is billed as family friendly, with a number of facilities geared toward children, including pools, a movie theatre and a quasi-daycare center. They couldn't handle my four year old and threw her out of the daycare, so only well-behaved children need apply.

After requesting a ground floor suite, and calling twice to confirm that, there were none available when we arrived. They offered to kick somebody out of one, but we would need to wait an hour or so. I wasn't keen on forcing somebody out of their room, so we took a second floor suite. It worked out all right, because the balcony doors were so hard to open, they were effectively child-proof. This was due to lack of maintenance, not design, as the latches were easily defeated by my four year old.

Curiously, and although this is billed as a family hotel, the rooms are not all that childproof. For example, lots of sharp edges on the furniture. The doors are unusually thick and can easily dismember a child due to their weight. Our standard door stoppers didn't fit on account of the doors being so wide. Likewise with the closet...couldn't affix our child safety lock. Most curious of all was the lack of a bath tub. Every try to give an 18 month old a shower?

As for the shower, the pressure was so weak that it was difficult to get all of the soap off.

Several restaurants in house...and Holiday is usually good on food. Well, one of them is fine dining with a dress code, and given that the daycare kicked my kid out, I wasn't about to risk it, so we went to the pub, the Square Whale. Food was good for what it was, but our waitress went missing. I waited 45 minutes for the check and nothing. I couldn't even make eye contact with any staff member, resorting to chasing one down, at which point the manager seemed genuine in her concern. Fair enough. We went back for lunch the next day and the same experience....waitress disappeared after bringing our food. I never got a chance to order a second drink.

Security is nil here. Virginia Beach is a relatively safe place, but I had full access to the hotel without my keycard through one of several back doors that didn't latch properly due to lack of maintenance. If security is a concern of yours, look elsewhere.

The location of this hotel isn't optimal, either. It's away from most of the tourist stuff, but that's a minor quibble. It's at the extreme northern end of the boardwalk, for what it's worth.

In my final analysis, what this hotel lacks is adult supervision...of the staff, that is. I saw nobody over the age of 23 1/2. They all smile and act friendly, but when you actually do need something, they don't seem to know how to handle it. They certainly don't predictively assist you with anything. At best, they react to your needs. For example, on our way out, we decided to try and take everything in one trip, but we were a bit optimistic in our assessment, and we were visibly struggling with the load. A manager walked past my wife who was pushing a double stroller with one hand and lugging a suitcase with the other...she smiled and put on the appearance of being friendly, but left her to struggle. I took the liberty of chewing her out over that one, and she seemed genuinely surprised. She meant well, but didn't have the awareness to see my wife struggling. This comes with experience, and it's this kind of experience that's lacking here. You have a bunch of kids playing hotel, with no experienced professionals. They mean well, but they lack experience. I think that's the best way to sum it up. For adults, there are better choices, and for young children, I have mixed feelings. The pools are very nice, but the daycare was useless for us. The theatre would be nice for a longer stay.

All in all, I recommend the other Holiday Inn right off interstate 64. It's more centrally located and the staff there is professional and helpful.

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Fishkill, New York

Great hotel!! great water fun for the kids!! Beach is clean and very nice.

Recommended for:Family Travelers
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Amenities

Internet Access
  • Free WiFi
  • Free wired high-speed Internet
Dining & Drinks
  • Bar/lounge
  • Poolside bar
  • Breakfast available (surcharge)
Fitness & Recreation
  • Indoor pool
  • Children's pool
  • Fitness facilities
Parking
  • Free self parking
  • Parking (limited spaces)
  • Free valet parking
Accessibility
  • In-room accessibility
  • Accessible bathroom
  • Roll-in shower
Traveling with Children
  • No cribs (infant beds) available
  • Children's club (free)
  • Children's club
  • Supervised childcare/activities (surcharge)
  • Supervised childcare/activities
Pets
  • Pets not allowed
Services & Conveniences
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Smoke-free property
  • Elevator/lift
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • Meeting rooms 7
  • Conference space
  • Porter/bellhop
  • Gift shops or newsstand
  • 24-hour business center
  • ATM/banking
Bath
  • Private bathroom
  • Shower only
Bed
  • Pillow menu
  • No rollaway/extra beds available
In-Room Dining
  • Microwave
  • Room service (limited hours)
  • Coffee/tea maker
  • Refrigerator
Media & Technology
  • Phone
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • Pay movies
Housekeeping
  • Daily housekeeping
Other Room Amenities
  • Air conditioning
  • Iron/ironing board
  • Balcony
  • Desk
  • Free local calls
Property Info
  • Total number of rooms - 238
  • Number of floors - 7
Holiday Inn & Suites North Beach

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