Introduction
At Skyscanner, we're committed to making our website accessible to everyone, including people with disabilities, by following the European Accessibility Standards (EN 301 549). These standards align with our mission of putting travelers first.
It's important to Skyscanner that we continuously work to improve our website's usability and remove barriers to access. We do this by running automated and manual audits, testing new product features with people with disabilities, and supporting our teams with tooling, training, and up-to-date working standards.
Web accessibility is based on four key principles:
Perceivable – Information and interface elements must be presented in ways users can perceive
Operable – Interactive elements like buttons, forms, and navigation must be usable by all, including keyboard and assistive tech users
Understandable – Content and interactions should be clear and predictable
Robust – Content must work reliably across browsers, devices, and assistive technologies
This statement applies to the Skyscanner website and reflects our ongoing commitment to creating inclusive digital experiences.
About us and our service
Skyscanner is a global leader in travel, helping travelers plan and book their trips easily and confidently. We connect millions of travelers with over 1,200 trusted travel partners every month so they can find the best flight, hotel, or car rental deals. Our users come from 180 countries and speak 37 languages, so inclusivity is at the heart of what we do.
Using the latest technology, Skyscanner simplifies the complexity of travel and provides honest and transparent solutions. We search more than 100 billion prices every day so travelers can be sure they’ve seen the best possible options, all in one place.
How we comply
We're actively working to make sure that Skyscanner meets established accessibility standards, including the Web Content Accessibility Guidelines (WCAG) and EN 301 549 – the European standard for digital accessibility.
Our approach includes:
Publishing and maintaining this accessibility statement, outlining our goals and progress
Providing clear ways for users to contact us with feedback or to report accessibility issues
Having accessibility compliance requirements in our procurement process
Conducting internal evaluations and independent audits to identify accessibility barriers
This work supports our commitment to make Skyscanner a flagship of disability inclusion, our products accessible to all, and travel planning easier for people with disabilities.
Compliance status
Skyscanner partially complies with the accessibility guidelines referred to under WCAG 2.2 AA and EN 301 549 due to the areas of noncompliance listed below.
Non-accessible content
Perceivable
Some images are missing text alternatives or are incorrectly marked as decorative
Color contrast may be lacking on some pages, making text hard to read for users with low vision or color blindness
Some links are identified by color only, which may not be perceivable to users with low color vision
On some pages, the language isn't specified in the code, affecting screen reader pronunciation and comprehension
Operable
The reading (tab) order isn't always logical, which may confuse users navigating by keyboard or screen reader
Some content isn't accessible with assistive technology or by keyboard-only navigation
Understandable
Some page headings are either missing, incorrectly marked as headings, or not descriptive enough
Some links lack link text, making them hard to identify with a screen reader
Robust
Data table elements are used to make the page visually pleasing, which can make it hard to navigate and understand with a screen reader
Some labels and list elements lack the correct structure and associations, making them difficult for assistive technologies to understand
Skyscanner is committed to improving the non-accessible content it has identified as part of its audit.
Resources
Feedback
If you find an accessibility issue on our site, please contact us and tell us about it. The more details you can share, the better.
Last updated: 05/24/2025
