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Pakistan International Airlines, Pakistan’s flag carrier, got its start in 1946 as Orient Airways.  At the time there was no Pakistan and the airline was based in Calcutta.  The British Partition of India took place in 1947; at the time it was the only Muslim airline associated with the British Raj.  In 1955 the airline was nationalized and renamed as Pakistan International Airlines, although as of 2016 it was undergoing a process of nationalization.  It is now Pakistan’s largest airline and provides flights to and from Jeddah and Medinah for pilgrims traveling to Saudi Arabia for the Hajj.  It also provides services for members of Pakistan’s government, including Pakistan’s President and Prime Minister.

Pakistan International Airlines is on time for about 70% of its flights.

Pakistan International Airlines has codeshare arrangements with Etihad Airways, Turkish Airlines, Thai Airways, and China Southern Airlines.  Its Interline partners are Air Canada, West Jest, American Airlines, Malaysia Airlines, Air France, Sri Lanka Airlines, Delta Airlines, Iberia, Swiss, Scandinavian Airlines, All Nippon, Asiana, and Air China.  With these relationships, Pakistan International Airlines can help you reach nearly every destination on the planet.

Pakistan International Airlines: US Destinations

Through codeshare agreements, Pakistan International Airlines flies via partners to the following destinations in the United States

  • Chicago, Illinois: Chicago O’Hare International Airport (ORD).
  • Houston, Texas: George Bush Intercontinental Airport (IAH).
  • Washington, D.C.: Washington Dulles International Airport (IAD)

Pakistan International Airlines: Domestic (Pakistani) Destinations

  • Balochistan province: Dalbandin, Gwadar, Panjgur, Quetta, Turbat, Zhob
  • Gilgit-Baltistan province : Gilgit, Skardu
  • Islamabad Capital Territory : Islamabad/Rawalpindi
  • Khyber-Pakhtunkhwa: Chitral, Peshawar
  • Punjab province: Bahawalpur, Dera Ghazi Khan, Faisalabad, Lahore, Multan, Rahim Yar Khan, Sialkot
  • Sindh province: Dadu, Kadanwari, Moenjodaro, Sawan,Sukkur, Zamzama

Pakistan International Airlines: International Destinations

  • Afghanistan: Kabul
  • Bangladesh: Dhaka
  • Canada: Toronto
  • China: Beijing
  • Denmark: Copenhagen
  • France: Paris
  • India: Delhi
  • Iraq: Najaf
  • Italy: Milan
  • Japan: Tokyo
  • Kuwait: Kuwait City
  • Norway: Oslo
  • Oman: Muscat, Salalah
  • Qatar: Doha
  • Saudi Arabia: Dammama, Jeddah, Medina, Riyadh
  • Spain: Barcelona
  • Thailand: Bangkok
  • United Arab Emirates: Abu Dhabi, Dubai, Sharjah
  • United Kingdom: Birmingham, London, Manchester

Pakistan International Airlines Hubs and Focus Cities

  • Jinnah International Airport (KHI) in Karachi, Pakistan. This hub is Pakistan’s second busiest airport.  It is located in Gulistan-e-Jauhar and can be reached by car, mini bus and bus, as well as traditional rickshaw.  The airport has one main terminal, with two concourses.  International flights use the Jinnah East Satellite Concourse and domestic flights use the Jinnah West Satellite Concourse.
  • Allama Iqbal International Airport (LHE) in Lahore, Pakistan. This hub is situated about 10 miles from downtown Lahore. This airport has three terminals, the Allama Iqbal terminal, sometimes known as the AllA terminal, the Hajj terminal, and a third terminal for cargo.
  • Benazir Bhutto International Airport (ISB) in Islamabad/Rawalpindi, Pakistan. This hub is situated in the area of Chakala in Rawalpindi.  This airport is expected to be replaced in early 2018 by the New Islamabad International Airport.
  • Abu Dhabi, United Arab Emirates, using Abu Dhabi International Airport (AUH) is a focus city.
  • Dubai, United Arab Emirates, using Dubai International Airport (DXB) is a focus city.
  • Jeddah, Saudi Arabia, using King Abdulaziz International Airport (JED) is a focus city.
  • London, United Kingdom, using London Heathrow International Airport (LHR) is a focus city.
  • Manchester, United Kingdom, using Manchester Airport (MAN) is a focus city.
  • Peshawar, Pakistan, using Bacha Khan International Airport (PEW) is a focus city.

Pakistan International Airlines (PIA) Fleet

  • Airbus A320-200: 11 in service, each seating either 158 or 180 passengers
  • ATR 42-500: 5 in service, each seating 48 passengers
  • ATR 72-500: 5 in service, each seating 70 passengers
  • Boeing 777-200ER: 6 in service, each seating 319 to 329 passengers
  • Boeing 777-200LR: 2 in service, each seating 310 passengers
  • Boeing 777-300ER: 5 in service, each seating 5 passengers

Flying with PIA, Pakistan International Airlines

Pakistan International Airlines: Loyalty Programs, Discounts and Miles promotions

If you “Go the Distance, Get the Rewards” is the slogan for Pakistan International Airlines frequent flyer program.  The program is called PIA Awards +Plus, often shorted to just “A+ miles.”  Membership is free; you even receive 500 miles for joining.  Awards Plus has three levels of membership.

Emerald members

  • Receive 25% bonus A+ Miles if traveling in Business Class
  • Receive 10% bonus A+ Miles if traveling in Executive Economy Class
  • Can check-in at Awards +Plus counter where available and enjoy expedited service

Sapphire members

  • Receive 25% bonus A+ Miles on all PIA flights
  • Receive 25% bonus A+ Miles for flights in Business Class
  • Receive 10% bonus A+ Miles for flights in Executive Economy Class
  • Can Check-In at Awards +Plus counter (Business Class counter in the absence of Awards +Plus counter), thus saving time
  • Entitled to Priority Baggage Handling and Delivery at the baggage carousel with Business Class baggage whenever possible
  • Entitled to Priority Boarding along with Business Class Passengers at the boarding gate
  • Entitled to 22 pounds additional baggage over and above the complimentary baggage allowance for your fare; this is not available for flights to/from Canada

Diamond members

  • Receive 50% bonus A+ Miles on all PIA flights
  • Receive 25% bonus A+ Miles for flights in Business Class
  • Receive 10% bonus A+ Miles for flights in Executive Economy Class
  • Entitled to Check-In at Awards +Plus counter (Business Class counter in the absence of Awards +Plus counter) for expedited service
  • Entitled to Priority Baggage Handling and Delivery at the baggage carousel with Business Class baggage whenever possible
  • Entitled to Priority Boarding along with Business Class Passengers at the boarding gate
  • 44 pounds additional baggage over and above the complimentary baggage allowance for your fare; this is not available for flights to/from Canada
  • Entitled to enter the Business Class Airport Lounge. In absence of Business Class Airport Lounge (in Pakistan), CIP Lounge facility will be provided
  • Curbside check-in facility for members without baggage in Pakistan where available

Miles can be used to purchase flights or upgrades wherever Pakistan International Airlines flies.

Pakistan International Airlines – How to Check In, Seating Assignment, Leg Room and Other Fees

You can book online and reserve your preferred seat, given availability, fare, and restrictions.

Most of the aircraft have at least two classes of service: Economy and either Economy Plus or Business.

If you have no weight, there’s no wait: If you’re traveling only with carry-on bags, go to a “No Wait” counter at the Karachi, Lahore, and Islamabad Airports.

If you are traveling in Pakistan, you should check in 2 hours before domestic flights and 4 hours before international flights.  In Pakistan, domestic flights will close 30 minutes before the scheduled departure, and international flights will close 1 hour before the scheduled departure.  Airports in other countries may operate differently, so please review their rules.

Business Plus passengers arriving at Karachi, Islamabad, Lahore, London’s Heathrow, or Dubai will be assisted by PIA representatives so that you stand less in line and need not worry about clearance.

Pakistan International Airlines: Baggage Allowance and Fees

Pakistan International Airlines carry-on baggage policy

  • Economy class passengers may take one bag into the cabin, weighing not more than 15.4 pounds (7 kg) and with dimensions no greater than 15 inches x 8.5 inches x 21.5 inches (38 cm x 22 cm x 55 cm).
  • Business class passengers may take one bag into the cabin, weighing not more than 26.4 pounds (12kg) and with dimensions no greater than 15 inches x 8.5 inches x 21.5 inches (38 cm x 22 cm x 55 cm). Business class passengers may bring an additional smaller item – briefcase, purse or laptop – weighing not more than 11 pounds (5 kg).

Pakistan International Airlines checked baggage policy

  • Pakistan International Airlines baggage allowances vary by the destination, especially whether the flights are international (including US and Canada) or domestic.
  • The complimentary baggage allowance for checked bags to/from US and Canada includes 2 pieces, each weighing not more than 61.6 pounds (28 kg). This is true for both Economy and Business class fares.
  • An extra/excess bag from the United States to Pakistan will incur a charge of $110 for each piece.
  • Within Pakistan, the complimentary baggage allowance for Economy is 1 piece, weighing not more than 44 pounds (20 kg). For Business the baggage allowance is 2 pieces, and the combined weight must not be more than 66 pounds (30 kg).

Pakistan International Airlines: Service on Board, In-flight entertainment and Meals

Airplex is the name of Pakistan International Airlines’ in-flight entertainment guide.  Your viewing pleasure (depending on the duration of the flight and the aircraft facility) may include

  • Hollywood movies
  • TV shows including dramas, sitcoms, documentaries and programs for kids
  • Movies from Pakistan and India
  • Urdu drama and sitcoms
  • Religious shows
  • Lifestyle shows, e.g. fashion, conversations with celebrities, food, and music

Meals and snacks are served, depending on the destination and duration of the flight.  Pakistan International Airlines provides a selection of Pakistani and international choices.

Pakistan International Airlines provides an in-flight magazine, Humsafar (Urdu for "travel companion") to all passengers on all flights.

Pakistan International Airlines: Child Fares/Fees, Minor Service guidelines

Infants must be at least 7 days old before they can travel.  If between 7 days and 2 years of age, they can travel on the lap of an adult passenger for the entire flight and their fare will only be 10% of the adult fare.

Passengers aged 2 years and older must have their own seats.

Unaccompanied Minor Service

  • Pakistan International Airlines welcomes young passengers and can provide unaccompanied minor service in certain situations.
  • Children less than 5 years of age are not permitted to travel alone and must be accompanied on all flights by a ticketed adult.
  • Children aged five to the 12th birthday may travel without a ticketed adult but must use our Unaccompanied Minor Service. There is a fee for this service and paperwork to complete prior to travel; therefore you cannot request it online but must contact a PIA travel agent.
  • This service may not be offered on some flights (for instance, connecting international flights or the last flight of the day).
  • Passengers 12 and older may travel alone. PIA’s Unaccompanied Minor Service is not required, but is available for a fee.
  • Please contact PIA or a travel agent if you need additional information about making arrangements for a qualifying minor’s travel.

Pakistan International Airlines: Pet Policy

Pakistan International Airlines does not accept pets or live animals in the cabin.

Pakistan International Airlines does accept animals for transport as checked luggage.

Animals may be dogs, cats, reptiles or birds.

Animals are not considered part of the regular checked baggage allowance but will incur additional fees (excess baggage fees), the amount depending on the journey and the weight and the size of the container.

Animals must be properly packed, but the container may not be larger than 35 inches x 23 inches x 40 inches.  If your animal needs a larger container, please consider using PIA cargo services.

Animals must have the health certificate entry permit and any other documents as required by your destination or countries of transit.

Bird cages must be covered with a cloth.

For Saudi Arabia, prior clearance from the Saudi Arabia government is required before check in for dogs, monkeys and birds.  If you do not have this prior clearance the animal will not be accepted for transportation to Saudi Arabia.

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Pakistan International Airlines Contact Information

Pakistan International Airlines Customer Service Phone number

In United States: 1-844-682-5260

Pakistan International Airlines Customer Service Email

Email: info@piac.aero

Pakistan International Airlines Website

https://www4.piac.com.pk/

Pakistan International Airlines on Social Media

Twitter: https://twitter.com/Official_PIA

https://www.facebook.com/PakinstanIntAirlines/

Pakistan International Airlines Address

Pakistan International Airlines Corporation

PIA Building, Karachi Airport

Karachi

Pakistan

75200

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